ObjectBrowser doesn't show Object Methods

One potential reason is, that you cannot decide the request in the current state. Another reason could be, that you do not have the permissions to do so.

Hi Markus, thank you for your reply.

The identity used to do this, via administrative System User, is part of Chief Approval Team.

Which type of permissions are required?

Thank you.

Best regards,

Samuele

What authenticator are you using?

I use SSO with Active Directory to login into Identity Manager tools and Web Portal. Thank you.

I just wondered how you define an "administrative System User" who is part of the Chief Approval Team. When you use the Object Browser for verification, what AD Authentication are you using exactly? Is it a role-based one or another one?

Still, in Object Browser can you check that the right identity (Person), a member of the Chief Approval Team, is authenticated?

I created new System User on Designer tool and flagged it as Administrative User and then I linked it to my identity on Person table with UID_DialogUser field. Futhermore, this identity is assigned to Chief Approval Team for request and attestation.

When I open tools, such as Object Browser, the login is "Active Directory user account" with auto-login enabled.

Yes, in Object Browser I can view the correct identity authenticated in the bottom-right information pane.

Thank you.

I created new System User on Designer tool and flagged it as Administrative User and then I linked it to my identity on Person table with UID_DialogUser field. Futhermore, this identity is assigned to Chief Approval Team for request and attestation.

When I open tools, such as Object Browser, the login is "Active Directory user account" with auto-login enabled.

Yes, in Object Browser I can view the correct identity authenticated in the bottom-right information pane.

Thank you.

I assume the requests you are checking, are still decidable? (Entries exist in table PWOHelperPWO for the request)

Does your user have the program function Common_StartCustomizerMethods assigned? Again, you can check this in Object Browser.

It's right: in table PWOHelperPWO there are all relative rows.

Yes, my user has this function through VID_Feature OOTB permission group.

Thank you.

Mmhh...

Does the method show for the same PWO but with the user viadmin?

Does the method show if you uncheck the flag IsAdministrativeUser for your system user?

No, no methods are showed with user viadmin.

When I update my system user with IsAdministrativeUser = 0, he loses most of the permits he had. So, I assigned the program function to open ObjectBrowser to system user but, again, no methods are showed.

Thank you.

Out of ideas. If you cannot see the method as viadmin, then something with the state of the PWO or the PWOHelperPWO entries is preventing you from accessing the method.

You can try contacting support.

Ok, thank you for your support!