Web Portal SSO not working

I had this a while ago too, but I don't remember exactly what it was. I know I looked in the logs and it gives you the specific error. It winded up being a setting in Designer or Manager.

Check the logs and let us know what it says there.

Below is the error we are seeing in the logs

Login: no single-sign-on possible for request

In Designer==>Base Data==>Configuration Parameters==>Target System==>Authentication Domains, do you have your domain in there?

Yes, we do

Windows authentification enabled for Website on IIS?

Yes, Win auth is enabled

Hi Mellac,

did you enable the authentication module?

Regards,
Geraldine

Hi,

The message "no single-sign-on possible for request" indicates that the client is not sending authentication tokens.

Two things to check:

Is Integrated Windows Authentication enabled in the Internet Explorer settings?

Is Internet Explorer recognizing the site as an intranet site?

Hello,

How do we enable the authentication module? We have Integrated windows authentication enabled in the IE. However, still the same issue, it still prompts for credentials, although I am logged in with the account (into workstation) that exists in D1IM and AD.

Please advise

Thanks,

mellac

Did you disable anonymous authentication for the Web Portal application in IIS Manager?

Windows Authentication only works in IIS if anonymous is OFF.