I'm almost at the tail end of completing this end-to-end process for ServiceNow I'm working on (I think)...but I need some assistance triggering the process on INSERT (does not work). I noticed there are "Triggers" defined in SQL for each table, so maybe I'm answering my own question by stating that none exist under my custom table (created through db schema). I figured I'd include screenshots of my process orchestration just to make sure I have everything else in place? If the logic in SQL is all I need to get the Event to work, then I need some guidance on how to script that...is there another table I can baseline from that is generic for what I need? Also, I am provisioning an entitlement that is UNSItemB (called TEST_APP_X). The request for this item goes to EX approval (to ServiceNow), then request needs to be closed when my custom process is completed successfully (entitlement assigned to requestor)...is this the way to do it? Any support always appreciated as we are now in QA/testing for this feature/functionality!! THANKS!!