• Attestation of requests

    We are going to start using attestation, and to begin with, we would like to only attest requests, and only make the manager approve/deny. Looking at the predefined attestation procedures, you have to choose system roles, entitlements, business roles…

  • Change from system role to multi requestable/unsubscribable resource

    When a product in the IT shop has a system role attached to the service item, is there a way to change it to a multi requestable/unsubscribable resource without cancelling existing orders made by users?

    Regards

    Rune Hystad

  • IT Shop service item URL not showing as link after upgrade to 8.11

    We have URLs on service items (ProductURL in AccProduct : ex: https://portal.xxxxx.no/_layouts/download.aspx?SourceUrl=Documents/RIS-informasjon.xlsx ) that does not show as clickable links anymore. The just show as External Link

    This worked on 8.01 but…

  • OneIdentity intergration with Servicenow open points

    Dear all,

    I am actually studying the integration of ServiceNow with OneIdentity and would like to share with you if some have such experience or done already something similar.

    The idea is that OneIdentity have already a so called connector which works…

  • Serice Catalog not avilable in User Portal

    We have imported few Service Catalog .But some  of them are not visible via "Service Catalog ->Request New ".

    But in Manger tool ,i can see all of them under "IT_Shop -> Service Catalog -> Hierarchial view" .But among them ,only some them…

  • AD group as requestable product

    Hello Experts,

    We are new to IDM (V8) and we are trying to figure out how an AD group is added to AD account when request is completely provisioned in IDM(AD group is configured as System role)

    Can some one please provide me the background process  and…