• Required Fields Disappear When Adding Multiple ITSHOP Products to Cart

    Hi everyone,

    In our custom One Identity portal, we have several ITSHOPs. One of them is for requesting access to a Network Folder. When we submit a request for network folder access, there are mandatory fields that must be filled out, such as "Reason…

  • Is there any way to trigger a synchronization project from a process step? I tried triggering the RUN event using the FIREGEN process task, but it is triggering an ad hoc projection. Please suggest.

    Is there any way to trigger a synchronization project from a process step? I tried triggering the RUN event using the FIREGEN process task, but it is triggering an ad hoc projection. Please suggest.

  • 9.2.1 Rest API Change a batch of single entities not working as expected

    I am trying to Change a batch of single entities. This is not updating existing entities as expected, instead, it is creating new records into the ACCProduct table. These UIDs correspond to existing ACCProduct entries. Am I doing something wrong?

    version…

  • PersonWantsOrg Self-Service workflow ORDERGRANTED not triggering

    Hello All,

    I have a strange issue. I am using version 9.3. I have Multi request resource for which approval is not needed (self-service policy) and custom process triggering on ORDERGRANTED, but the process is not getting triggered.

    If I replace the policy…

  • [One Identity Manager 9.3] Is it possible to disable auto-submit for attestation decisions?

    Hi everyone,

    I'm working with One Identity Manager 9.3 and noticed that during an attestation campaign, as soon as an approver makes a decision (approve or deny), the action is automatically processed — meaning the item is submitted without needing to…

  • 1IM upgrade v8.2 to 9.2

    Hi Team,

    I need to upgrade our environment to version 9.2. We are currently running on 8.2.

    Could you please advise on the best approach for this upgrade?

    I reviewed the documentation for versions 9.1 and 9.2, which indicates that an upgrade from 8.X…

  • Where to find information about delegations

    Hi everyone,

    We are using version 9.2.1.

    We need to create a report where we insert all the information about delegations (e.g. delegate name, type of delegation, what was delegated, etc..).

    We see that in PersonWantsOrg we have the item Deputy (temporary…

  • Manager unable to revoke subordinates' access in Web Portal – One Identity Manager 9.3

    Hello,

    We are using One Identity Manager 9.3 and noticed that, even with the manager role, a manager is unable to revoke access that has already been approved and assigned to their subordinates via the Web Portal.

    Current scenario:

    • The manager is able…
  • Problem in creating user on the portal, skipping ID(CentralAccount).

    Hello, I am Rafael, a technician at Cintech Brazil. We are working on a project with the company Sanepar and we have a problem related to user creation on the portal, specifically in CentralAccount. We are facing an issue with the creation of Keys (Identifier…

  • Error: The type initializer for 'SAP.Middleware.Connector.RfcConfigParameters' threw an exception

    I get this error while trying to test SAP R/3 Connection -> ( [System.Exception] The type initializer for 'SAP.Middleware.Connector.RfcConfigParameters' threw an exception.)

    I have

    One Identity Manager 9.3

    SAPNCo 3.1.6

    .NET version 9.0.301

    VS…

  • How to enable custom theme branding in Angular portal using oneim-api-server (v9.2)

    Hello,

    I am currently working on customizing the Angular end-user portal of One Identity Manager, using the official oneim-api-server Docker image, version 9.2, deployed on Kubernetes.

    I would like to enable the use of custom themes located under:
    /var…

  • Delegating IT Shop Request Cancellation and Unsubscription Permissions to Service Desk Members via Web Portal

    How to delegate to Service Desk members the ability to cancel or unsubscribe a request in the IT Shop on behalf of any user, performing the action from the web portal.

  • Web Portal unusable after login

    Hi everyone,

    I'm currently testing the API Server / Web Portal (oneidentity/oneim-api:9.2) deployed in Kubernetes, and I’m encountering a critical issue.


    The App Server is deployed and reachable (tested separately).

    The API Server has 2 replicas…

  • App Server Error – /appserver/update/allowed not found (Kubernetes deployment, version 9.2)

    Hello,

    I'm currently deploying One Identity Manager 9.2 in a Kubernetes environment, using the official Docker images:

    • oneidentity/oneim-appserver:9.2

    • oneidentity/oneim-api:9.2

    Context

    • I deployed the App Server with the appropriate environment…

  • Question about custom target systems and account tables

    Hi everyone,

    I'm working on a custom target system, and I noticed there's a table called UNSAccountB, but it doesn't follow the structure I need for my use case.

    Is it considered a good practice to extend the UNSAccountB table to meet custom…

  • Implementing Random Delay in Orchestrated Processes to Prevent API Overload

    Hi everyone,

    I'm working with an Orchestrated Process that calls an external API. Currently, all requests hit the endpoint simultaneously, causing it to return a 500 Internal Server Error due to overload. I'm seeing errors like this in the logs:…

  • Is there a way to limit the available Primary Business Roles in v9.2 web porta\Data Administration\Create Identity?

    Greetings everyone,

    I have a customer that is planning to limit the Data Administration\Create Identity option in the web portal for adding external users only. Their current process involves the assignment of a Primary Business Role to kick-off access…

  • Data Importer - Multi-Valued template

    Hello Experts,

    I have a table I need to pull data from and it has person records in it with them associated to multiple entries.

    I'm looking to create a multi-valued template to get them populated. Is there a way from data importer to populate all the…

  • Assign offboarding grousp to disabled AD account.

    Hello,

    I need help to assign offboarding groups to AD accounts, managed with account defintion, when identity got disabled and AD account too.

    I have a business role with the account definition that is removed when the identity is disabled and another…

  • UCIgroup3 table in UCI Connector is not getting update from SCIM Connector.

    Hello,

    I am trying to integrate Salesforce with Identity Manager using SCIM Connector. We are using 9.0 version. I created 2 sync projects:

    1. using SCIM Connector 

    2. using UCI connector to load data in CSM Tables

    The permission set groups are in UCIgroup3…

  • How to synchronize existing One Identity Manager password to AD during account creation?

    Hi everyone,

    I have a scenario in One Identity Manager where a user already exists in the One Identity environment with a defined and valid password. However, this user does not yet exist in Active Directory.

    When I assign an Account Definition to trigger…

  • Using "Members of M:N schema types" without SCIM-Endpoint in Target System

    Hello OIM-Community, 

    I just stumbled upon an issue. 

    I'm currently trying to connect a System using the SCIM-Connector. 

    The system doesn't provide a Schema, so the standard Schema of

    • Users
    • Groups

    are used.

    There is no group-Endpoint for this system…

  • Cannot Connect to database because a system update is running.

    Hello Guys,

    I have a customer environment and it was working fine, then suddenly when I try to open any of the admin tools, it keeps telling me "Cannot connect to database because a system update is running".

    It has been into this state now…

  • I am working on imxweb using Angular. Please guide how to create a group membership request for end users?

    The project is connected to a One identity API server, from where it is fetching data. I want to create a section/menu where we can request for a group membership. It can be static or dynamic. But it should prompt user for details.

  • Problems connecting Exchange Online to One Identity Manager

    Hello,

    We are still using version 9.0 LTS with CU 3.

    Our company would like to move towards M365, which is why we are now gaining initial experience in a Test environment.

    The connection to Azure ADS / Entra ID has worked. Now we want to establish the…