• Calculate number of approvers for custom decision step

    Hello! 

    OneIM 8.1 

    IT Shop.

    I created custom decision step in custom workflow with custom approval procedure.

    Approval procedure can return some approvers. 

    I need that all approvers from the custom approval procedure will make decision.

    How can I calculate…

  • IT-SHOP requested item is not processing.Still lying as "Request Status =Request" under Request details.

    we have request for an items in IT-SHOP.It has been pending for 4 days.The next level of approver  is Manger.In Manager tool under IT-SHOP ,i checked the pending  request and i could see this user .i checked the approval History,request details 'Request…