Is there a reason why entitlement is not showing or displaying in both Manager tool and when you are ordering in the IT Shop? Thanks in advance!

In the PersonWantsOrg table (version 9.2.1), is there any object event for Delegation?

I see different object events for granted, order granted, and escalation, but I'm confused about which event corresponds to delegation.

If there is no specific…

Hi.

I need to allow managers of identities to submit a renewal request on their behalf. Currently, out of the box, they can only do it for the requests they created so where they are set as UID_PersonInserted, I think.

I tried creating a custom Permission…

Hi,

OIM Version 9.2.1

I created an Acc_Product for the IT Shop.  In the table ACC_Param_category the attribute 'IsOldStyle' is false.  For this product i have several CustomParameters of type date.
When i order this product in the it shop and my browser…

Hi,

We are using version 9.2.1 with the Angular Portal.

We need to configure a request property for some IT Shop items.

In our specific case, the user is requesting SAP roles but, since users can have multiple accounts, we wanted to use a request property…

Hello,

We need to modify IT SHOP and we need to hide some items that are present by default in the request screen. We tried to delete the various items, however it gives us the following error: "You are not allowed to remove default objects or assignments…

Hi.

The customer is doing a version upgrade (9.1-->9.2.1) and with the new portal he asked me if it is possible to remove associations from the past (made before the integration), I will add an example:

Given a person's manger, that manger can remove…

Hello,

i want to hide request paramters dynamically with the Data dependencies script.

I know i can make them read-only or set the value like ParameterSet("Value").Value = "Test" but i dont know how to hide a full parameter.

Can…

Hi,

We are using One Identity Manager OnDemand - Starling Edition version 9.2.1.

We are implementing an attestation campaign for SAP roles assigned to SAP accounts.

We would like to attest the roles that are assigned:

- directly,

- via request from IT…

Hello everyone,
I am in the process of deploying a product in Angular Web on OneIM version 9.2 that uses the new request properties.

These are also displayed as desired.
Now I am in the process of adapting the valuation scripts and validation scripts.

Hi All,

We are having an issue with the Shopping Cart checks for One Identity Manager OnDemand v. 9.2.1.

We implemented and activated the compliance rules on SAP authoritative objects and now, when we perform a request for SAP Roles from the IT Shop…

Hi all,

I'm trying to use One Identity API via Application Server.

In particular, I'm trying to use the "/entity/{table}/{uid}/method/{methodName}" to call "MakeDecision" method on PersonWnatsOrg table but I receive always the same error: "Method…

I have integrated Identity Manager 9.2.1 with Safeguard SPP and SPS. How can I make it so that when a user requests a password or a session from the ITShop, once the request is approved, the user can open the Safeguard portal from the request details…

I wanted to know if there is a way to disable the shelf and not delete it.  We have some shelfs that we are trying to limit the use of and trying to temporarily disabled them.  We are still using version 8.0.1.

Thank you,

Hi Everyone,

Has anyone encountered an issue with the compliance rule not triggering when user renews a request? The same compliance rule triggers when the user requests for the request, but when they renew the request, it doesn't trigger.

For context…

Hi,

I have question regarding the scripts, that creates a link in the mail templates. At the moment it creates links for the old IT Shop. Are there different scripts for the new web portal (Angular) or how is it done here?
How are the links created for…

In our One Identity implementation, we need to set up an approval workflow that includes a loop to recheck a specific condition. This ensures that business roles are assigned correctly and that any necessary adjustments by administrators are verified…

Hi,

In our environment we have done the following:

• Created service items for user licenses
• Created an IT Shop with a shelf for self service. The shelf is assigned the Self service approval policy, enabling end users to request and obtain the user licenses…

Hello,

I have a request property with 4 parameters, but one of these needs to be multivalue. So, I'd like that the user in the web portal can select a service item and he can selects multiple values for that parameter,

In the parameter of the request…

Hello All,

We are using One Identity Manager 9.2 version and use new Angular Web Portal.

We are looking for the options to restrict the visibility of the certain products based on the specific roles assigned to identity. To explain in detail, below is…

Hello,

I am having an issue with the request property:

The request is from the personwantsorg table, and I want to calculate the dynamic fields in the parameter query using "%", for example, UID_Person = '%UID_PersonOrdered%'.

This works…

Hi

If there is something that needs to be approved, but no approver is available, the system will abort the task with the reason "#LDS#Automatic system approval: No approver available.|".

This is true for IT Shop requests and attestation cases…

Hi everyone,

I am using One Identity Manager On Demand v.9.2 with the new Web Portal.

We need to allow some HR employees to request an item for all the users who do not have access to the IT Shop. If I remember correctly, this was possible with the old…

Hello,

how can I run a specific Atttestation case. In our case it's about creating a identity. When we create the identity and press the save button, I also want to run our specific attestation

Thank you

Dominic

Hi,

when ordering standard products (roles, groups etc), there's customizer check if there are duplicates in shopping cart. For obvious reasons it doesn't check for duplicates when ordering Multirequest resources. Is there any way to enforce duplicate…