• IT Shop Dependencies in the new web portal

    Hi,

    I'm trying to solve the same problem as "">www.oneidentity.com/.../dependencies-in-the-it-shop", but the new portal is giving me trouble and the flag is not resolving the issue. (Request configuration / Allow requests with missing…

  • IT Shop - Require same system entitlements for multiple applications

    Hi guys,

    I need to create different applications into Web Portal and I have to assign to them the same system entitlements (type Active Directory):

    Application 1 - entitlement x, entitlement y

    Application 2 - entitlement x, entitlement y

    Application 3…

  • Attestation properties are not displayed as configured in web portal attestation case details

    Hello experts.

    I have a question regarding an attestation case. We created a custom attestation procedure where we have to display the values for an attestor to approve or deny a new value of a certain attribute.

    However when the attestation case is generated…

  • Role Membership Product

    The client has discovered a user who has been assigned three business roles that are not available in the IT Shop. However, these assignments resemble active assignment requests. Does anyone have any insights into what might be happening here?

    While conducting…

  • How get the property value in Restrict Property to be read-only?

    I'm using single property in Web Portal but I couldn't get value of single property, how can I do that?

  • How can I change the login page error message?

    I need to change the error message on the login page, but I looked in the VI_Common_Login Web Designer component and I didn't find any message that I could change, I just found container5 - Error/message that just change the message display style to a…

  • Angular development 8.2

    Hi all,

    I'm trying to setup the new Angular web portal and I'm following the development guide,

    Currently I'm in "Creating applications" page and in step 14 I get this error [57323002] The process exited with code "1". You can view the output…

  • UI 8.2

    Hi all,

    I'm trying to setup the new Angular web portal and I'm following the HTML 5 development guide,

    Currently I'm in "Creating a development folder" and I didn't know how to do this step:


    You must perform the following actions…

  • Is there an effective way to show items in the ITShop for single role applications?

    Hi everyone,

    I have a single role application and i want to show the items in the ITShop in a way that makes clear this fact. I would like to force the user to select either a role or another, someting like a dropdown to select the role he/she wants. 

  • IT Shop event through custom script

    Dear All,

    At the moment I am working on changing a feature in the IT Shop during the Request phase through a custom script in Designer, but I still haven't figured out how to write and invoke it.

    Specifically, I need a check on the specifications of the…

  • Edit IT Shop Request Page

    Dear all,

    I'm trying to edit the Request Page of the IT Shop, however I can't seem to find a correct way to do it.

    I would like to make 2 main changes:

    1. I need the "include child categories" field to appear selected when the page is opened;…

  • How to make OrderReason required without using Request properties

    8.1.4 version

    Often InfoSec department require make OrderReason as mandatory property on the web portal.

    We can use Request properties feature but it calls popup for each products candidates for ShoppingCartItems separatly. It looks unconfortable when…

  • Requests on behalf of other

    Hi everybody,

    I know that OneIM provides the possibility to make requests from ITShop on behalf of others; in particular I know that a manager can make requests on behalf of his direct subordinates whether he is their direct manager or he is the manager…

  • Issue in ITShop: "Not yet implemented -> [Hash function for key"

    Hi there,

    when trying to authenticate to the ITShop with an enabled/internal Person in the context Employee (Role-based), AD (Manual) or AD integrated the error message "Not yet implemented -> [Hash function for key xyz]" returns.

    Version…

  • IT Shop still showing "InActive" employees.

    Hello All,

    We are having a little issue with InActive employees still showing on Web portal for managers in their direct reports.  I have the parameter set  for "QER\ITShop\AutoCloseInactivePerson"... Is there anything else that i need to do to remove those…

  • How to add form for bulk edit property in Web Portal

    Hello, I need to add the ability to bulk edit entrydate and exitdate for employees by their manager. 
    I'm trying to do this with a custom form VI_Employee_Overview. B
    ut I do not have enough development experience to understand whether there is a possibility…