• IT shop items still requestable even if they are currently assigned

    Hi everyone,

    There is a problem in the IT Shop when i have a product assigned, it is still visible and requestable without any warning that says i already have this product. The problem involves every product in the IT Shop.

    If I try to request it again…

  • Is there an effective way to show items in the ITShop for single role applications?

    Hi everyone,

    I have a single role application and i want to show the items in the ITShop in a way that makes clear this fact. I would like to force the user to select either a role or another, someting like a dropdown to select the role he/she wants. 

    …

  • Completed requests either do not show or show in Canceled Requests....

    Hello All,

    when a person requests something on IT Shop, if the request was approved and completed it doesn't show in Approved request under request history for that person... There are times it won't show those requests at all or they will end up in…

  • ITShop Search Error: System.AggregateException: The operation has timed out (Version 8.0.1)

    Hey Folks,

     

    So after installing the application server and ITShop portal, I am having an issue with the search feature. Whenever I attempt to search for any item in either the top bar or within a new request I get the following:

    When I interrogate the…