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SPS 5.11 add SPP 2.6.0 failed

Setting up SPS policies...

ERROR: <class 'scb.plugins.command.PluginVersionConstraintsNotMet'>: Plugin expected versions are not met

Press ENTER to exit

Parents Reply
  • Hello,

    The join to SPP does not require a pre-installed plugin but if you had any plugins installed before the upgrade of SPS from 5.10 to 5.11 then I was suggesting that those existing plugins need to be updated as well. I suspect that a validation check was verifying if any plugins exist and are at an older version.

    Thanks!

Children
  • Hello,

    My SPS 5.11 is new installed not upgraded from previous version.

    The problem cannot be happened on SPS 5.10.

    Below is the progress to join SPP:

    Initializing SPP Join (press Ctrl+C any time to abort)...
    IP address of SPP appliance: 10.10.10.105
    SPP username: admin
    SPP password:
    Description of this SPS: SPS(10.102.105.106)
    SPS username: admin
    SPS password:
    SPP Join to https://10.10.10.105:443 starting...
    The server at https://10.10.10.105/RSTS/oauth2/token presented the following
    certificate chain (the raw certificates in PEM format are available in the
    Core environment at /opt/scb/tmp/cert_ld30sdzq.tmp):
     
    ------------------------------------------------------------------------
    Issuer:              C=US/ST=UT/L=Lindon/O=Safeguard/OU=Safeguard/CN=SG-000C29709B49/emailAddress=None
    Subject:             C=US/ST=UT/L=Lindon/O=Safeguard/OU=Safeguard/CN=SG-000C29709B49/emailAddress=None
    Validity:            2018-12-27 00:00:00+00:00 - 2028-12-27 00:00:00+00:00
    SHA-1 fingerprint:   FD:65:5D:50:1D:15:43:A5:FC:F8:DF:DD:E7:25:5F:8F:D8:DA:A0:24
    SHA-256 fingerprint: 26:06:C6:45:EB:6E:7F:86:DD:E2:5E:A5:F4:BE:21:A0:20:DC:F9:75:1E:2A:B0:88:8A:03:5E:43:EB:AC:1F:56
    Extensions:
      keyUsage: Digital Signature, Key Encipherment, Key Agreement, Certificate Sign
      extendedKeyUsage: TLS Web Server Authentication
      basicConstraints: CA:TRUE, pathlen:0
      authorityKeyIdentifier: keyid:D1:5D:BC:08:86:87:50:3E:09:FD:B3:87:70:21:8A:0D:7F:A1:88:4D
      subjectKeyIdentifier: D1:5D:BC:08:86:87:50:3E:09:FD:B3:87:70:21:8A:0D:7F:A1:88:4D
      subjectAltName: DNS:SG-000C29709B49, IP Address:10.10.10.105, IP Address:192.168.1.105
    ------------------------------------------------------------------------
    Should https://10.10.10.105/RSTS/oauth2/token be trusted? (y/n) y
    Setting up SPS policies...
    ERROR: <class 'scb.plugins.command.PluginVersionConstraintsNotMet'>: Plugin expected versions are not met
    Press ENTER to exit

    Thanks & Regards.

  • Hello,

    Here is the syslogs from SPS 5.11

    It looks like the supported version is 5.1.0 to 5.10.0. and 5.11.0 is out of support.

    scb/extract-plugin[25900]: The entry point of plugin was not executable.
    scb/extract-plugin[25905]: The entry point of plugin was not executable.
    scb/extract-plugin[25905]: ERROR (root@localhost) The safeguard_credentialstore plugin does not support this SPS version, scb_version=5.11.0, min_version=5.1.0, max_version=5.10.0~;
    spp-join[25814]: TB-N3HFXVWFV6> Exception caught, stack dump follows;
    spp-join[25814]: TB-N3HFXVWFV6> Traceback (most recent call last):
    spp-join[25814]: TB-N3HFXVWFV6>   File "/usr/lib/python3/dist-packages/scb/plugins/command.py", line 85, in _validate_versions
    spp-join[25814]: TB-N3HFXVWFV6>     (self._tool_path, "--check-versions", zip_file)
    spp-join[25814]: TB-N3HFXVWFV6>   File "/usr/lib/python3/dist-packages/nnx/shellcommand.py", line 91, in process
    spp-join[25814]: TB-N3HFXVWFV6>     "Error running command", command_args, return_code, output
    spp-join[25814]: TB-N3HFXVWFV6> nnx.shellcommand.ShellCommandError: Error running command; args=('/opt/scb/bin/plugin-tool.php', '--check-versions', '/etc/nnx/psmsafeguard.zip'), return_code=1, output=The safeguard_credentialstore plugin does not support this SPS version, scb_version=5.11.0, min_version=5.1.0, max_version=5.10.0~;
    spp-join[25814]: TB-N3HFXVWFV6>
    spp-join[76]: Last message 'TB-N3HFXVWFV6> ' repeated 1 times, suppressed by syslog-ng on scb1
    spp-join[25814]: TB-N3HFXVWFV6> During handling of the above exception, another exception occurred:
    spp-join[25814]: TB-N3HFXVWFV6>
    spp-join[25814]: TB-N3HFXVWFV6> Traceback (most recent call last):
    spp-join[25814]: TB-N3HFXVWFV6>   File "/usr/lib/python3/dist-packages/scb/spp_join/__init__.py", line 493, in run
    spp-join[25814]: TB-N3HFXVWFV6>     0, self._setup_plugin("/etc/nnx/psmsafeguard.zip")
    spp-join[25814]: TB-N3HFXVWFV6>   File "/usr/lib/python3/dist-packages/scb/spp_join/__init__.py", line 616, in _setup_plugin
    spp-join[25814]: TB-N3HFXVWFV6>     plugin_entry = self._plugin_tool.get_plugin_entry(zip_file_path)
    spp-join[25814]: TB-N3HFXVWFV6>   File "/usr/lib/python3/dist-packages/scb/plugins/command.py", line 69, in get_plugin_entry
    spp-join[25814]: TB-N3HFXVWFV6>     self._validate_versions(zip_file, plugin_entry)
    spp-join[25814]: TB-N3HFXVWFV6>   File "/usr/lib/python3/dist-packages/scb/plugins/command.py", line 92, in _validate_versions
    spp-join[25814]: TB-N3HFXVWFV6>     type=plugin_entry.plugin_type,
    spp-join[25814]: TB-N3HFXVWFV6> scb.plugins.command.PluginVersionConstraintsNotMet: Plugin expected versions are not met
    spp-join[25814]: Finishing; action='Joining to SPP'
  • Hello,

    Thanks for the update.

    This issue was confirmed as a defect in SPS v5.11 and will be addressed in a future release.

    If this is urgent, please open a service request and reference the information \ logs above for further assistance with this issue.

    Thanks!