Hi Safeguard Experts,
We have an Active Directory asset in SPP and some time earlier the client updated the service account name. Then we tried to update the account name in the asset but it return the error message "Account {service_account} from domain {domain name} already exists in directory {another directory asset}. (60219)".
Then, we are tried to create another new Active Directory asset in SPP and we passed the "Test Connection" and the Discover schema process. However when we hit the "Add Asset" button in the Attribute page, it still returns the same error message. We are stuck on this and there is no further explanation on what it is. Any recommendations will be highly appreciated, thank you.