Upgrade path for SPS V6.0.1

Hi Memad,

Yes correct, you will need to upgrade SPS using +3 versions at a time:

SPS 6.0.1 > 6.0.4 > 6.0.7 > 6.0.10 > 6.0.13 > 7.0 LTS > Request & Add new v7 License for SPS (.dlv extension file) > then you can further upgrade to latest LTS release (7.0.2) or to latest Feature release (7.2)

Reference KBs: 

Patching info: https://support.oneidentity.com/kb/4267347/upgrade-and-patching-requirements-for-safeguard-for-privilege-passwords-and-safeguard-for-privilege-sessions

License info: https://support.oneidentity.com/one-identity-safeguard-for-privileged-sessions/kb/4370115/invalid-license-error-when-trying-to-update-the-sps-license

Contact licensing via the link here to request the new v7 license: https://support.oneidentity.com/contact-us/licensing

Thanks!

Dear Tawfiq,

These versions are currently not exist on the support portal, how to get them for upgrading H/W appliance?

Hi Mahmoud,

What version are you trying to upgrade from and to?

For SPP or SPS?

Thanks!

Hi Mahmoud,

What version are you trying to upgrade from and to?

For SPP or SPS?

Thanks!

SPS versions:  6.0.4 - 6.0.7 - 6.0.10 - 6.0.13 

Hi Mahmoud,

These versions are no longer supported as per product lifecycle page below:

https://support.oneidentity.com/one-identity-safeguard-for-privileged-sessions/7.5.1#ProductLifeCycleTable

and therefore are not available for download from our support portal, you may raise a support service request for assistance if you are trying to upgrade to a supported version.

T-Series hardware appliances are also EOL and would not upgrade further to 7.0 LTS or above, if you are using T-Series hardware then we recommend to migrate to the supported hardware models such as 3500 or 4000 as listed here:

https://support.oneidentity.com/one-identity-safeguard-for-privileged-sessions/7.5.1#QuestAppliancePanel

Thanks!