SG privilege manager for windows - Self Service Error

Hi,

Is Windows Firewall enabled on the Server side? or any other firewall exists between the PM client and PM server hosting the Web service?

Default port is 8003, you could try a telnet test from PM client machine to the PM server IP on port 8003, otherwise if this port was changed then must test against the modified port.

Thanks!

Hi,

Is Windows Firewall enabled on the Server side? or any other firewall exists between the PM client and PM server hosting the Web service?

Default port is 8003, you could try a telnet test from PM client machine to the PM server IP on port 8003, otherwise if this port was changed then must test against the modified port.

Thanks!

Hi Tawfiq,

port 8003 (used port for server connection) is allowed from client to server and test successfully, additionally the windows firewall is disabled on both client and server.
and CSEHost.exe is not prevented by the endpoint security.

Did this ever work before or is this for a new setup?

If it worked before, Did anything change such as moved to a new PM server? 

Do all PM clients fail to send self service requests or only a specific client machine?

It is the first time. 

All PM clients failed to send self service request 

Did you try installing with a Domain Admin account?

No, it is a local admin with modify privileges on a GPO object and has a full permission on PAREPORTING instance.
So i used it as Data Collection Web Service Account and configured successfully.
However, reporting is not working

Seems the client is having an issue communicating with the Data collection Web Service.

If you can try testing if using a domain admin account for the installation \ web service makes any difference?