Hello,

I have a problem server certification validation on RDP after upgrading SPS to 8.2

I get this error:
2026-04-22T14:00:44+02:00 <SPS-Appliance> zorp/scb_rdp[2108]: rdp.info(4): (svc/ejJaUc9x4L1tjWKRjouu7b/safeguard_rdp:330/rdp): Starting SSL layer;…

We have deployed safeguard on demand (Starling) SaaS edition. Admin accounts for both SPP and SPS were created via the web interface.

We would like to understand:

• Is it possible to enable automatic password rotation for these admin accounts?

for SPS…

One of our customers needs proof of documentation about the hardeing applied in SPP and SPS to complies PCI regulations.

They also ask about the Antimalware solution, if we as Safeguard have something deployed in SPP and SPS to protect us from antimalware…

Dears 

I have faced new issue, when starting the RDP session it takes long time to see the desktop for the server that I'm accessing, it hang on the black screen after the one identity logo.

NOTE: I have 2 SPS v7.5  node working as cluster, the issue…

I’m using One Identity PAM with both SPP and SPS components. I recently added a new domain () to the environment. SPP can successfully discover servers and accounts from the new domain, but SPS is unable to resolve the FQDNs of those servers.

Here…

Hello,

I’m running an SPS hardware appliance on version 7 LTS, but I’ve lost the administrator credentials for both the web GUI and the shell’s root account. Is there any way to recover or reset them?

Thank you.

Daniele

I'm currently working on configuring SSH settings in Safeguard for Privileged Sessions (SPS) version 8.0 and encountered some difficulty when trying to include hmac-sha2-256-etm@openssh.com and hmac-sha2-512-etm@openssh.com in the MAC algorithm list.…

I'm currently working on configuring SSH settings in Safeguard for Privileged Sessions (SPS) version 8.0 and encountered some difficulty when trying to include hmac-sha2-256-etm@openssh.com and hmac-sha2-512-etm@openssh.com in the MAC algorithm list…

Hi,

could you please confirm that the Web Session Timeout is the same for both Web Sessions and API sessions on SPS?

For example:

We want to retrieve audits from SPS and we can do it in 2 ways: downloading them from the Web Interface or by calling APIs…

Dear Community,

I'm currently working with a Safeguard environment running version 8 LTS. We have a scenario where a user accesses an SSH asset using their username and an SSH private key without a password.

During asset onboarding, I added the SSH…

Hi,

We are trying to rewrite the account name that are used when logging in to a server, as we are planning to implement SRA and prefer personal user accounts.

When a user is requesting a root account we have crated a aa plugin that looks for a requestable…

Hello all.

When we access a server through Safeguard and we have the session recorded, if we request for elevated privilege (execute an app as Admin for instance), the elevated rights credentials pop up and SPS records the password typed in.

Is there…

Hi! 

We are using Safeguard for Privileged Sessions 7.0.5.1  LTS. - Its a rather minor issue we're having, but it will improve quality of life for our users.

When in a RDP session. The Windows RDP client title bar does not show the DNS name of the…

Hi,

We are on an OnPrem environment at version 7.5.0.

when using PAM (both SPP and SPS) it happens that sometimes (not always) sessions don't work.

SPS returns a "Gateway Authentication failed" error.

Checking the logs, the specific error…

Hello everyone,

i'm trying to integrate DB ans SPS, and the aim is to let user access the db with the domain credentials, connected with SPS/SPP. I'm using a trasparent configuration, so I need a jump host server, where I already installed most of…

Hello,

I am trying to install SPS on Oracle Cloud Infrastructure to do a demo for a client and I receive an error saying:

"The instance is unresponsive."

Are there any configuration that needs to be done on OCI to allow the SPS ISO to install…

Please refer to SPS web portal admin user password reset incase of the absence of IPMI admin, console root and web portal admin passwords for SPS 3000 H/W appliance.

Hi all,

I am configuring an onDemand environment with 2 different connection policies on SPS for both RDP and SSH.

The 2 SSH policies use port 22 and 2223 to determine which connection needs to be used.

On SPP i am configuring an SSH asset with SSH…

Hello,

we currently have an SPS cluster and an SPP cluster linked together. We need to upgrade the appliances; is it possible to do this without causing cluster downtime, or will the sessions not be functional?

Thank you

Dear Team,

Are there any implementation activities questioners for new implementations including all systems prerequisites and required user privileges from different managed systems?

Hello, 

The customer wants to use 7.0.4 LTS version upon request, but also wants to do MFA with Azure auth. They are currently using Active Directory authentication, I don't think there is a problem with doing Azure in advanced versions, but how can we…

Hi everyone,

lately i had a doubt that maybe you could sort out.

What is the difference between implementing the universal siem forwarder

• via the SPS Web interface ( Basic Settings > Management > Universal SIEM forwarder)
• by using thie API procedure…

Hi,

i was wondering if there is a best practice that permits a client to transfer all the data from one appliance to another, even from different types of environments (i.e from onPrem to onPrem, from onPremo to onDemand, from onDemand to onDemand)

Lets…

Hello,

We are planning to deploy OneIdentity SPS for session monitoring. We want to deploy it as a Remote Desktop Gateway in front of a windows server (Session Host) so that HTTP session will be recorded and replayed as video.

So, I configure SPS policy…