• Safeguard SPS Azure Radius/NPS MFA

    Hi guys,

    I'm running SPS 6.9.3 and i've configured AA radius plugin to perform MFA against Azure Radius/NPS.

    Everything is working fine for both RDP and SSH sessions as long as 2FA is performed with OTP received by the user via SMS, when 2FA is…

  • File sharing using SSH session

    Dears ,, 

    our users logging to SPP and play their session to do their daily operation job, however some user ask for password to log in to their server for file sharing purposes. 

    So can the user using SPP to play a session for file sharing? So instead…

  • Disk Full in SPS 6.12

    Hi Safeguard experts,

    We experienced 100% disk full in SPS and now it rejects all the incoming connections. Is there a way to quickly check what files are taking the space and free up the disk from the admin page? We have already defined a cleanup p…

  • Password Mismatch Issue on SPS 6.11

    Hi Team,

    In the previous two weeks, we noticed one account on a Solaris asset getting Password check mismatch error daily. the asset has multiple accounts but the issue is happening on one account only.

    We have tried changing the password from SPS Console…

  • Safeguard Proxy Support for Oracle DB

    A prospect is selecting a PAM Solution between the leaders and have to manage several connections for their DB admin directly from their Oracle clients tool.

    They ask that the DBAs can create secure sessions directly from their desktop without the need…

  • how to remove one of the managed host sps from cluster ?


    we have 3 sps that joined to spp cluster (primary and replica).

    1 sps with central management and search master role.

    2 sps with managed host and search minion roles.

    my question:

    is there any way to remove 1 sps with managed host and search minion…

  • Sps with load balancer


    what kind of configuration has to be done on load balancer for SPS, for example round Robin, sticky sessions, etc, or is enough to use dns as load balancer?

    In my case I don't have SPP.

    Thank you

  • Time issue - Export CSV

    I have problem when use export csv .

    downloaded file's time column had time without addition time zone

    for example


    but correct is


    sps system time +( time zone (+5:30:00)) = correct tim…

  • One Identity SPS Websocket request


    I have a problem with an application reachable through SPS.
    In particular, when the application tries to make Websocket calls it is blocked.
    I have already set the ip in the "inband destination selection" and added the websocket protocol but the problem…

  • Network Bandwidth requirement for SPP and SPS 6.11

    Hi there,

    Considering the following deployment scenario, I need some advice on the required network bandwidth of the VPN gateways for the SPP and SPS to function smoothly (<20 sec for every request) with RDP/SSH connections, video recordings, passwords…

  • Syslog integration SPP & SPS 6.11

    Hi There,

    We have configured a Syslog Server (Linux) in SPP and SPS. The Syslog server feeds the Azure SentiNel SIEM solution.

    In SPP, I am using External Integration -> Syslog

    In SPS, I am using Universal SIEM Forwarder.

    Connections work fine (verified…

  • How to enable virtual SPS Internal Physical interface 3

    I'm running SPS v6.10.0 on VMWare Workstation 15, added a second network adapter, and can add the a new network address to the INT (itnernal) physical interface 3. However, no link detected. I can't ping or connect to TCP port of devices from SPS. I also…

  • RDP Connection cannot proceed because authentication is not enabled in remote computer

    Hello Everyone,

    We have deployed SPP & SPS 6.11 in our dev environment. We have enabled for only SPP initiated sessions. The RDP Setting in SPS is to use TLS 1.2 (the default recommended one under safeguard_default). We didn't change any other default…

  • When is the next LTS releasing with 6.10 features ?

    I would like to see some advance features in LTS release

    - Browser interface only

    - Federation for SPS

  • Enable TLS in HTTP connection with PAC

    Hi to all,

    I configured http connection in non-transparent mode with a target in inband and SPS that "act as a HTTP proxy". In my organization there is a PAC script for traffic forward to SPS.

    I need to configure the TLS for connection between…

  • SPP high availability


    My question is.
    Is it possible to create a cluster of 2 SPPs to use the high availability features?
    In the documentation are reported solutions to 3 or more appliances.
    My aim is to use a cluster of 2 SPP appliances in HA. Connected to 2 SPS already…

  • Moving out SPS server


    We need to move our SPS server from a  datacenter to another, but the network on the new datacenter is not the same one (ex: old IP 172.138.162.XXX New IP 172.138.62.XXX)

    We found this doc, but since we don't have access to the web console after…

  • One Identity Safeguard for Privileged Sessions 6.8.1 is now live on the Support Portal

  • Assistance with Configuration Sync Plugin


    I'm trying to use the configuration sync plugin that is available on the download portal. (Download Configuration Sync plugin for replacing backup and archive policies on managed hosts 1.0.1 (oneidentity.com)). Is there any guidance on how to…

  • Maybe an error in SPS documentation, where can I send feedback?


    Where can we send feedback about documentation regarding Safeguard?

    In the admin guide of SPS 6.6.1: (https://support.oneidentity.com/fr-fr/technical-documents/one-identity-safeguard-for-privileged-sessions/6.6.1/administration-guide/109)

    In the…

  • SSH : User authentication failure on server


    We encounter this message when trying to connect by ssh to a cisco router/switch.

    (svc/vDAomVnG2MmMHbRhqh5Gy4/ssh:10/ssh): User authentication failure on server; username='myuser', gateway_user=''

    Thanks for your assistance.

  • Safeguard Decommissionig


    I was wondering, is there a standard procedure to decommissioning the physical device for SPS, SPP and Defender solutions?
    So, the complete secure erasing of data on the disks? Beyond restoring factory settings.


  • One Identity Safeguard for Privileged Sessions 6.7.0 is now live on the Support Portal

    One Identity Safeguard for Privileged Sessions 6.7.0 is now live on the Support Portal!


    Software and documentation are available at the following location(s):


  • VNC connection through SPS it not working


    I am trying to connect RealVNC through VNC connection of SPS.

    I setting proxy IP of SPS in RealVNC but it is not working giving error 

    Unable to connect via (IP SPS :9500) : Timed out waiting for a
    response from the computer

    did any one receive this issue…

  • redirect microphone in SPS


    I am trying to redirect microphone through  the SPS, (SPP+SPS), is it possible? Channel policy is configured  to redirect all

    Best Regards,