Error while integrating SPS with Cisco DUO

Hi,

What version of SPS are you using?

Thanks!

hello Tawfiq, Thank you for your reply,

im using version 7.0, well i fixed this problem. but now im facing another problem while integrating safeguard with cisco Duo MFA, i keep geting a comunication error between these two trynig to acces via ssh

I'd apprecte if you can help me with this

Acces Request ;

C:\Users\client>ssh otp=787043@wissal@10.254.120.131@10.254.120.138
Received disconnect from 10.254.120.138 port 22:11: Gateway authentication failed
Communication Error
Disconnected from 10.254.120.138 port 22

Error Logs:

2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: scb.info(4): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/ssh): Plugin call log follows; plugin_location='/opt/scb/var/plugins/aa/SPS_Duo/main.py'

2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: scb.info(4): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/ssh): Plugin(aa/SPS_Duo/main.py): Logging initialized to level=debug
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: scb.info(4): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/ssh): Plugin(aa/SPS_Duo/main.py): Reading HTTPS proxy settings from config cache file
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: scb.info(4): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/ssh): Plugin(aa/SPS_Duo/main.py): HTTPS proxy server enabled but not configured properly: dropping proxy
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: scb.info(4): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/ssh): Plugin(aa/SPS_Duo/main.py): Authenticating user wissal with MFA identity of wissal
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: scb.info(4): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/ssh): Plugin(aa/SPS_Duo/main.py): Client initialized.
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: scb.info(4): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/ssh): Plugin(aa/SPS_Duo/main.py): Authenticating user 'wissal' as 'wissal' with OTP
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: scb.info(4): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/ssh): Plugin(aa/SPS_Duo/main.py): Looking up user.
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: scb.info(4): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/ssh): Plugin(aa/SPS_Duo/main.py): Communication error while communicating with the SPS Duo Plugin service, you might need to upgrade your plugin
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: scb.debug(6): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/ssh): AA plugin authenticate hook finished;
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: scb.info(4): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/ssh): AA plugin authenticate hook result; verdict='DENY', gateway_user='None', gateway_domain='None'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: ssh.policy(1): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/ssh): Authentication was denied
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: core.session(5): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/ssh): Emitting event; topic='proxy.gateway_authentication_failure', parameters='[('connection_name', 'SSH_Ubuntu'), ('connection_policy_id', '56794193865d0e1a638a1d'), ('protocol', 'ssh'), ('timestamp', 1708355344.1096134), ('session_id', 'svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7'), ('client_ip', '10.254.120.140'), ('client_hostname', None), ('client_port', 62945), ('username', 'wissal'), ('reason', 'Communication Error')]'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: scb.debug(6): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/ssh): Event occured; event='proxy.gateway_authentication_failure', parameters='[('connection_name', 'SSH_Ubuntu'), ('connection_policy_id', '56794193865d0e1a638a1d'), ('protocol', 'ssh'), ('timestamp', 1708355344.1096134), ('session_id', 'svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7'), ('client_ip', '10.254.120.140'), ('client_hostname', None), ('client_port', 62945), ('username', 'wissal'), ('reason', 'Communication Error')]'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: scb.debug(6): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/ssh): Updating MetaDB with event; event_method='proxy.gateway_authentication_failure', parameters='{'connection': 'SSH_Ubuntu', 'connection_id': '56794193865d0e1a638a1d', 'protocol': 'ssh', 'timestamp': 1708355344.1096134, 'session_id': 'svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7', 'src_ip': '10.254.120.140', 'client_hostname': None, 'src_port': 62945, 'username': 'wissal', 'reason': 'Communication Error', '_channel_name': 'default-channel-name'}'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: ssh.debug(6): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/ssh): Sending SSH packet; length='67', msg='1', side='client'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: scb.debug(6): (notification-thread): Original SNMP message; name='balabit.balabitSnmp.scb.scbMib.scbObjects.scbTypes.scbSessionId', type='s', value='svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: scb.debug(6): (notification-thread): Original SNMP message; name='balabit.balabitSnmp.xcb.xcbMib.xcbObjects.xcbTypes.username', type='s', value='wissal'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: scb.debug(6): (notification-thread): Original SNMP message; name='balabit.balabitSnmp.scb.scbMib.scbObjects.scbTypes.clientAddress', type='s', value='10.254.120.140'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: scb.debug(6): (notification-thread): Original SNMP message; name='balabit.balabitSnmp.scb.scbMib.scbObjects.scbTypes.clientPort', type='i', value='62945'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: core.dump(7): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/client): Writing stream; stream='ZStreamBuf', count='112'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: scb.debug(6): (notification-thread): Original SNMP message; name='balabit.balabitSnmp.scb.scbMib.scbObjects.scbTypes.scbProtocol', type='s', value='ssh'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: scb.debug(6): (notification-thread): Original SNMP message; name='balabit.balabitSnmp.scb.scbMib.scbObjects.scbTypes.scbConnection', type='s', value='SSH_Ubuntu'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: ssh.auth(3): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/ssh): User authentication failure on server; username='wissal', gateway_user='wissal'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: scb.debug(6): (notification-thread): Original SNMP message; name='balabit.balabitSnmp.xcb.xcbMib.xcbObjects.xcbTypes.reason', type='s', value='Communication Error'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: core.session(5): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/ssh): Emitting event; topic='proxy.server_authentication_failure', parameters='[('connection_name', 'SSH_Ubuntu'), ('connection_policy_id', '56794193865d0e1a638a1d'), ('protocol', 'ssh'), ('timestamp', 1708355344.1182964), ('session_id', 'svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7'), ('client_ip', '10.254.120.140'), ('client_hostname', None), ('client_port', 62945), ('server_ip', '10.254.120.131'), ('server_hostname', None), ('server_port', 22), ('username', 'wissal')]'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: scb.debug(6): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/ssh): Event occured; event='proxy.server_authentication_failure', parameters='[('connection_name', 'SSH_Ubuntu'), ('connection_policy_id', '56794193865d0e1a638a1d'), ('protocol', 'ssh'), ('timestamp', 1708355344.1182964), ('session_id', 'svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7'), ('client_ip', '10.254.120.140'), ('client_hostname', None), ('client_port', 62945), ('server_ip', '10.254.120.131'), ('server_hostname', None), ('server_port', 22), ('username', 'wissal')]'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: scb.debug(6): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/ssh): Updating MetaDB with event; event_method='proxy.server_authentication_failure', parameters='{'connection': 'SSH_Ubuntu', 'connection_id': '56794193865d0e1a638a1d', 'protocol': 'ssh', 'timestamp': 1708355344.1182964, 'session_id': 'svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7', 'src_ip': '10.254.120.140', 'client_hostname': None, 'src_port': 62945, 'server_ip': '10.254.120.131', 'server_hostname': None, 'server_port': 22, 'username': 'wissal', '_channel_name': 'default-channel-name'}'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: scb.debug(6): (notification-thread): Sending event to RabbitMQ; event='proxy.gateway_authentication_failure', parameters='[('connection_name', 'SSH_Ubuntu'), ('connection_policy_id', '56794193865d0e1a638a1d'), ('protocol', 'ssh'), ('timestamp', 1708355344.1096134), ('session_id', 'svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7'), ('client_ip', '10.254.120.140'), ('client_hostname', None), ('client_port', 62945), ('username', 'wissal'), ('reason', 'Communication Error'), ('sequence_number', 38)]'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: scb.debug(6): (notification-thread): Publishing event; event='proxy.gateway_authentication_failure', delivery_tag='3'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: scb.debug(6): (notification-thread): Received confirm; type='ack', delivery_tag='3', multiple='0'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: ssh.debug(6): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/ssh): Leaving main-loop;
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: ssh.debug(7): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/ssh): Setting message handler; msg='50', side='client'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: ssh.debug(7): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/ssh): Setting message handler; msg='51', side='server'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: ssh.debug(7): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/ssh): Setting message handler; msg='52', side='server'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: ssh.debug(7): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/ssh): Setting message handler; msg='60', side='server'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: ssh.debug(7): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/ssh): Setting message handler; msg='61', side='client'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: scb.debug(6): (notification-thread): Original SNMP message; name='balabit.balabitSnmp.scb.scbMib.scbObjects.scbTypes.scbSessionId', type='s', value='svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: ssh.debug(7): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/ssh): Setting message handler; msg='20', side='server'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: ssh.debug(7): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/ssh): Setting message handler; msg='21', side='server'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: ssh.debug(7): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/ssh): Setting message handler; msg='20', side='client'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: scb.debug(6): (notification-thread): Original SNMP message; name='balabit.balabitSnmp.xcb.xcbMib.xcbObjects.xcbTypes.username', type='s', value='wissal'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: ssh.debug(7): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/ssh): Setting message handler; msg='21', side='client'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: scb.debug(6): (notification-thread): Original SNMP message; name='balabit.balabitSnmp.scb.scbMib.scbObjects.scbTypes.clientAddress', type='s', value='10.254.120.140'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: scb.debug(6): (notification-thread): Original SNMP message; name='balabit.balabitSnmp.scb.scbMib.scbObjects.scbTypes.clientPort', type='i', value='62945'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: scb.debug(6): (notification-thread): Original SNMP message; name='balabit.balabitSnmp.scb.scbMib.scbObjects.scbTypes.serverAddress', type='s', value='10.254.120.131'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: scb.debug(6): (notification-thread): Original SNMP message; name='balabit.balabitSnmp.scb.scbMib.scbObjects.scbTypes.serverPort', type='i', value='22'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: core.debug(7): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/ssh): calling event; __pre_shutdown__()
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: core.debug(7): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/ssh): Cannot find policy attribute to call; name='__pre_shutdown__'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: core.debug(7): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/ssh): calling event; shutdown()
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: core.debug(6): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/ssh): Attribute fetched; attribute='log_id', value=''svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/ssh''
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: scb.audit(4): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/ssh): Closing connection; connection='SSH_Ubuntu', protocol='ssh', connection_id='56794193865d0e1a638a1d', client_ip='10.254.120.140', client_hostname='', client_port='62945', server_ip='10.254.120.131', server_hostname='', server_port='22', gateway_username='', remote_username='', verdict='ZV_REJECT', network_id=''
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: core.session(5): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/ssh): Emitting event; topic='proxy.session_closed', parameters='[('connection_name', 'SSH_Ubuntu'), ('connection_policy_id', '56794193865d0e1a638a1d'), ('protocol', 'ssh'), ('timestamp', 1708355344.123631), ('session_id', 'svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7'), ('client_ip', '10.254.120.140'), ('client_hostname', None), ('client_port', 62945), ('server_ip', '10.254.120.131'), ('server_hostname', None), ('server_port', 22)]'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: scb.debug(6): (notification-thread): Original SNMP message; name='balabit.balabitSnmp.scb.scbMib.scbObjects.scbTypes.scbProtocol', type='s', value='ssh'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: scb.debug(6): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/ssh): Event occured; event='proxy.session_closed', parameters='[('connection_name', 'SSH_Ubuntu'), ('connection_policy_id', '56794193865d0e1a638a1d'), ('protocol', 'ssh'), ('timestamp', 1708355344.123631), ('session_id', 'svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7'), ('client_ip', '10.254.120.140'), ('client_hostname', None), ('client_port', 62945), ('server_ip', '10.254.120.131'), ('server_hostname', None), ('server_port', 22)]'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: scb.debug(6): (notification-thread): Original SNMP message; name='balabit.balabitSnmp.scb.scbMib.scbObjects.scbTypes.scbConnection', type='s', value='SSH_Ubuntu'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: scb.debug(6): (notification-thread): Sending event to RabbitMQ; event='proxy.server_authentication_failure', parameters='[('connection_name', 'SSH_Ubuntu'), ('connection_policy_id', '56794193865d0e1a638a1d'), ('protocol', 'ssh'), ('timestamp', 1708355344.1182964), ('session_id', 'svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7'), ('client_ip', '10.254.120.140'), ('client_hostname', None), ('client_port', 62945), ('server_ip', '10.254.120.131'), ('server_hostname', None), ('server_port', 22), ('username', 'wissal'), ('sequence_number', 39)]'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: scb.debug(6): (notification-thread): Publishing event; event='proxy.server_authentication_failure', delivery_tag='4'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: scb.debug(6): (notification-thread): Received confirm; type='ack', delivery_tag='4', multiple='0'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: scb.debug(6): (notification-thread): Sending event to RabbitMQ; event='proxy.session_closed', parameters='[('connection_name', 'SSH_Ubuntu'), ('connection_policy_id', '56794193865d0e1a638a1d'), ('protocol', 'ssh'), ('timestamp', 1708355344.123631), ('session_id', 'svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7'), ('client_ip', '10.254.120.140'), ('client_hostname', None), ('client_port', 62945), ('server_ip', '10.254.120.131'), ('server_hostname', None), ('server_port', 22), ('sequence_number', 40)]'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: scb.debug(6): (notification-thread): Publishing event; event='proxy.session_closed', delivery_tag='5'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: scb.debug(6): (notification-thread): Received confirm; type='ack', delivery_tag='5', multiple='0'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: scb.info(4): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/ssh): Plugin call log follows; plugin_location='/opt/scb/var/plugins/aa/SPS_Duo/main.py'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: scb.info(4): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/ssh): Plugin(aa/SPS_Duo/main.py): Logging initialized to level=debug
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: scb.info(4): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/ssh): Plugin(aa/SPS_Duo/main.py): Reading HTTPS proxy settings from config cache file
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: scb.info(4): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/ssh): Plugin(aa/SPS_Duo/main.py): HTTPS proxy server enabled but not configured properly: dropping proxy
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: core.debug(7): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/ssh): calling event; __post_shutdown__()
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: core.debug(7): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/ssh): Cannot find policy attribute to call; name='__post_shutdown__'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: core.debug(7): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/ssh): calling __destroy__() event;
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: core.debug(6): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7): Proxy destroy; class='SSH_UbuntuSCBSshProxy', module='ssh'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: core.debug(6): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/client): Shutdown channel; fd='7', mode='2'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: core.error(4): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/client): Shutdown failed; attempt='1', error='Transport endpoint is not connected'
2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: core.debug(6): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/client): Closing stream; type='ZStreamLine'

Hi,

I see an error:

2024-02-19T16:09:04+01:00 sps.lab.ma zorp/scb_ssh[1912]: scb.info(4): (svc/qb3Yy3cZgBTLjujoQLCb92/SSH_Ubuntu:7/ssh): Plugin(aa/SPS_Duo/main.py): Communication error while communicating with the SPS Duo Plugin service, you might need to upgrade your plugin

Please refer to this guide for configuring the AA Duo plugin:

https://support.oneidentity.com/technical-documents/one-identity-safeguard-for-privileged-sessions/7.4/duo-multi-factor-authentication-tutorial/

Latest version can be downloaded here: https://support.oneidentity.com/download-install-detail/6129815

Thanks!

Hello,

Thank you for your prompt reply, But i'm already using the latest version ( 2.0.1-a ).

is there other thing that might be causing this ? any ports that should be open ?...

Thank you for your cooperation,

Best Regards