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Can requester, recipient and approver change input parameters once the request is raised?

ruchita.mantri
over 5 years ago

Hi,

I checked in the ITshop and understood that it is not possible to change input parameters of the request once the request is raised. But is it possible to customize this functionality so that requester, recipient can change input parameters of the request when the request is yet to be approved?

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  • 0 over 5 years ago
    My use case is as below
    1. Request to be raised needs 3 input parameters lets say x, y and z (Request property defined for this request has 3 inputs required)
    2. User raises a request but later he realizes that input parameter y (lets say it was his last name) which he had passed was not correct and he wants to change it.
    How he will change this input parameter now?
    For approver also I could see that only "valid from" and "valid till" fields are editable
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  • 0 over 5 years ago
    My use case is as below
    1. Request to be raised needs 3 input parameters lets say x, y and z (Request property defined for this request has 3 inputs required)
    2. User raises a request but later he realizes that input parameter y (lets say it was his last name) which he had passed was not correct and he wants to change it.
    How he will change this input parameter now?
    For approver also I could see that only "valid from" and "valid till" fields are editable
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