• State Verified Answer
  • Replies 4 replies
  • Subscribers 96 subscribers
  • Views 3182 views
  • Users 0 members are here
Options
Related

Generating Passcode emails

cody engelman
over 4 years ago

Hey all, 

What would be the most efficient way for account admins to either reset the password on user accounts, or generate a passcode to them to send them to set their password?

I setup the password self service for them, but for admins to manually help users that didn't set the security questions and answers. The business wants a failback method for the self service process.

Thanks! 

Parents
  • +1 over 4 years ago

    We had a requirement to allow admins to reset user passwords in target systems

    We implemented it via IT shop:

    1) create a new multirequestable product 'password reset' which is available only for admins

    2) the product does not have any approvals

    3) when product is assigned we change account password via script (e.g. update UserPassword field of ADSAccount table) 

Reply
  • +1 over 4 years ago

    We had a requirement to allow admins to reset user passwords in target systems

    We implemented it via IT shop:

    1) create a new multirequestable product 'password reset' which is available only for admins

    2) the product does not have any approvals

    3) when product is assigned we change account password via script (e.g. update UserPassword field of ADSAccount table) 

Children