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Web Portal sign in logo not displaying in browser

msingh
over 4 years ago

Good Morning,

I am working on Web Designer Version 8.0.

I am not able to see the logo on the login screen when I access the site from a browser like Chrome, Firefox, IE etc. I have no issues in viewing with company logo which is present on the top left hand side once you log in. Its just the main log on the login page.

I have configured the sign in logo in Web Designer in the configuration setting. I can see the logo in the preview screen that is inside Web Designer. I have also placed the .png file locally on the web server.

Is there something I am missing?

Thank You

Mohit  Singh

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  • 0 over 4 years ago

    Hi, 

    If the logo  was saved as a file in the configuration of the web porject , the logo will not be available as the file is stored in the DB  and no authentication was performed before that. 
    What should solve your problem is: 
    - Copy the logo file in the wwwroot folder of your web server.

    - Check the permissions on the file. 

    - Specify the URL to the file in the configuration parameter in web designer. Something like "www.YourServerWebFqDN\LogoFileName.XXX) 

    Best regards

    Hicham 

  • 0 over 4 years ago in reply to Hicham Bouali

    Hi Hicham,

    Thank you so much for these suggestions.

     I have followed all of your steps and basically I can see the logo on the Web Designer preview.

    The logo is not showing up when i access the site from a browser. 

    Thank You

    Mohit Singh

  • 0 over 4 years ago in reply to msingh

    As Hanno said, you need to use URL to the image file in the location where they are stored on IIS (i.e. c:\intepub\wwrootimages\).

  • 0 over 4 years ago in reply to xd

    Hi Hicham,

    Thank you so much for your help. I was able to get the logo to display on the web browser. I just put the name of the image (loginimage.png) in the url section in the 'general setting-sign in logo ' in Web designer.

    The location of the image on the web server was same (C:\inetpub\wwwroot\IdentityManagerOIT\loginimage.png) as before.

    Mohit Singh

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  • 0 over 4 years ago in reply to xd

    Hi Hicham,

    Thank you so much for your help. I was able to get the logo to display on the web browser. I just put the name of the image (loginimage.png) in the url section in the 'general setting-sign in logo ' in Web designer.

    The location of the image on the web server was same (C:\inetpub\wwwroot\IdentityManagerOIT\loginimage.png) as before.

    Mohit Singh

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