• custom process: no approver available for attestation

    Hi

    If there is something that needs to be approved, but no approver is available, the system will abort the task with the reason "#LDS#Automatic system approval: No approver available.|".

    This is true for IT Shop requests and attestation cases…

  • Attestation mail events are not getting triggered

    Hi,

    We are working on One IM version 8.0 and we have restored our database. But, now attestation mails are not getting triggered. We see that event "DecisionRequired" should get triggered when a new attestation is raised or when a new ITshop request is…