After I've tested I now wonder what's the meaning of product dependencies (AccProductDependencies).

As I read the docs (and have tested), you can prohibit that someone could order product A and B together (IsExcluded) - but it is allowed in subsequent…

In the IT-shop I'm going to Request History. When I click on the link 'Advanced Search' it takes about 15 minutes to show a simple dialog. In the dialog its possible to set search filters. For example the 'Requests submitted by me for others' is a very…

Hi Guys,
I once wanted to ask if it is possible to create an order in the shop system via the REST API for a user and submit it, so that an approval workflow starts?

After that, it should of course be possible to read the status of the attached workflow…

Hello experts,

(Ver 7.1.2)

We have an active directory group that is not being assigned as we expected.

We have a Service item published in the IT shop that has an Active directory group associated. Whenever an employee requests it and the approval workflow…

Hi,

We have a dynamic assignment of a business role. Our use case is that this business role should contain a few resources, but they should not be assigned to the user without a confirmation of their leader. Is it possible to "automatically" create…

Hi,

I'm trying to have assigned requests automatically unsubscribed on a given date.

Users can specify ValidFrom/ValidUntil dates in the web portal, and we were rather surprised that the requests get aborted when the ValidUntil date is reached. I…

Hi community,

I have a question/issue regarding 'request on behalf of' rule/visibility condition for specific UID_Org (or personinorg). If the requester is also the approver of the system entitlements, they should also be able to request on behalf of…