• Reactivating aborted PWOs after they were accidentally aborted

    A customer wanted to replace the old workflow on the ServiceCategory and they removed it and saved the item. Because there was no alternative workflow, all the requests were aborted with the reason “Automatic system approval: Assigned Element was deleted…

  • Reorder product on Web Portal

    Hi all!

    I have a problem with Web Portal. An order which is cancelled (aborted, dismissed or unsubscribed) should be able to reorder. All products are created according the next scheme: Service Item – Assignment Resource – Business Role – Group. BUT the…