Hi all,

i'm launching a MakeDecision method on the object PersonWantsOrg with a HandleObjectComponent - CallMethod process step.

this process is called all the time by other processes during the workflow of a request and all go fine.

But in one case…

at the moment I am integrating with the BPM Online service desk system: the user orders access through the It shop, then using Rest-api OneIM (version 8.1.2) creating tickets in BPM , requests and receives statuses. Based on this, OneIM made decision…