• RDP session can't start


    while requesting new RDP session through SPP terminal.

    session starts as follow : 1- authenticating to SPS successes

    2- authenticating to Host server failed  

    as it is non-transparent mode.


    This Computer can't connect to remote computer…

  • Web UI issues with RDP sessions


    We have Safeguard for Privileged Passwords, version 2.11 installed and we have two issues with the Web UI:

    -First issue:

    When a user requests a session and click on the play button to start the session it shows this message: 

    "Session launched.…

  • Remote Desktop background disabled on Server 2016

    Hi all,

    I want to get BGInfo set up on some of my servers, so I can quickly see which server I'm controlling when I've got multiple sessions open through Safeguard. Currently Safeguard seems to disable all desktop backgrounds by default. Is there a way…

  • Configuring RDP Settings for One Identity Safeguard for Privileged Sessions (SPS)

    The following sections describe configuration settings available only for the RDP protocol. Use the following policies to control who, when, and how can access the RDP connection.

    • Channel Policy: The channel policy determines which RDP channels (for…

  • How To: Encode the address of the destination server in the username field

    This is an excerpt from the SPS documentation, located here:


    Users have the option to encode the address of…

  • SPS TIP: Windows settings that interfere with username extraction in SPS

    This is an excerpt from the SPS documentation, located here:


    When processing RDP connections, SPS attempts to extract the…

  • How to resolve the warning 'Certificate or associated chain is invalid (Code: 0x10000)'?

    After configuring Safeguard for PSM, the following certificate message is requested when you open an RDP session via Safeguard.
    'Certificate or associated chain is invalid (Code: 0x10000)'

    This warning is due to the fact that a trusted RDP Signing…