• Gateway Authentication failed

    Hi all,

    i'm trying to configure a Pasword Initiated Session request for both a Windows and a Linux asset. The  configuration of the appliances should be ok since on another environment it works fine.I can request both sessions successfully and i can…

  • Integration with VMware

    Dear Team,

    is it possible to integrate PAM Safeguard with VMs such as VMware  vSphere and Nutanix etc.

    so any new VM will be added automatically not manually ( without PAM Admin interaction ).

    Thanks in advance.

  • SPS connection is rejected by Windows Server.

    Dear Experts,

    I am facing a problem when connecting to a Windows server through SPP. Below is the error which I am receiving.

    “Remote Desktop Connection This computer can’t connect to the remote computer. Try connecting again. If the problem continues…

  • RDP problem to Centos 7

    Hi there

    one of my client couldn't connect through RDP to CentOS server after upgrading SPS to 6.11.1

    and i got following logs:

    Static virtual channel count mismatch; client_to_server='6', server_to_client='5'
    Function failed; function…

  • Inquiry about SPS Active Directory Integration

    I want to use Active Directory as Authentication Backend for RDP RDGW.

    1. SPS is joined to the domain in Domain Membership.
    2. RDP Settings, I selected to Enable NLA and require domain membership.
    3. LDAP Server Policy is configured and selected in RDP Policy…
  • Setup Safeguard 6.11 for RDP file transfer

    Hi,

    I tried searching the community about the same issue but seems that was from an pretty old version of Safeguard. I checked the RDP channel policy in SPS is enabled with "Clipboard" but the RDP session still does not allow copying files from local…

  • Access Denied Message after Using SSH to connect to the Server through Safeguard

    Hi Professionals...

    I have a strange problem when our users try to connect to some servers through Safeguard.

    users can not access to some servers via SSH Connection. They can enter username and password but can not login due to Access denied message…

  • SPS RDP Default "sg" Password Customization

    Hi, with SPS running in non transparent mode, we would typically be required to key in "sg" in the password field during logon to the session thru SPS. Is this "sg" password customizable? Example, can we change the password to say "companyname"? Or is…

  • RDP session can't start

    Hello,

    while requesting new RDP session through SPP terminal.

    session starts as follow : 1- authenticating to SPS successes

    2- authenticating to Host server failed  

    as it is non-transparent mode.

    Error:

    This Computer can't connect to remote computer…

  • Web UI issues with RDP sessions

    Hello,

    We have Safeguard for Privileged Passwords, version 2.11 installed and we have two issues with the Web UI:

    -First issue:

    When a user requests a session and click on the play button to start the session it shows this message: 

    "Session launched.…

  • Remote Desktop background disabled on Server 2016

    Hi all,

    I want to get BGInfo set up on some of my servers, so I can quickly see which server I'm controlling when I've got multiple sessions open through Safeguard. Currently Safeguard seems to disable all desktop backgrounds by default. Is there a way…

  • Configuring RDP Settings for One Identity Safeguard for Privileged Sessions (SPS)

    The following sections describe configuration settings available only for the RDP protocol. Use the following policies to control who, when, and how can access the RDP connection.

    • Channel Policy: The channel policy determines which RDP channels (for…

  • How To: Encode the address of the destination server in the username field

    This is an excerpt from the SPS documentation, located here:

    https://support.oneidentity.com/technical-documents/one-identity-safeguard-for-privileged-sessions/5.11.0/administration-guide/52#TOPIC-1126038


    Users have the option to encode the address of…

  • SPS TIP: Windows settings that interfere with username extraction in SPS

    This is an excerpt from the SPS documentation, located here:

    https://support.oneidentity.com/technical-documents/one-identity-safeguard-for-privileged-sessions/5.11.0/administration-guide/53



    When processing RDP connections, SPS attempts to extract the…

  • How to resolve the warning 'Certificate or associated chain is invalid (Code: 0x10000)'?

    After configuring Safeguard for PSM, the following certificate message is requested when you open an RDP session via Safeguard.
    'Certificate or associated chain is invalid (Code: 0x10000)'

    This warning is due to the fact that a trusted RDP Signing…