• Failed support bundle generation

    Dears ,, 

    I have an issue generating a support bundle for our SPP (6.8). I have generated one week ago a support bundle and after one hour it showed me a time out error, and since then whenever I try to generate a support bundle it shows the below error…

  • When is the next LTS releasing with 6.10 features ?

    I would like to see some advance features in LTS release

    - Browser interface only

    - Federation for SPS

  • Failed to Update DNS Server Detail in SPP 6.0.11

    Hello There,

    I am updating my DNS server setting with boot strap admin login. Strangely I can only do that in Web Client. The 6.0.11 desktop client doesn't provide me an edit option for DNS Server. It only allows me to update DNS suffixes.

    I tried…

  • Add an Active Directory Asset - in 6.0.10 SPP

    Hello Safeguard Experts,

    I am adding an Active Directory (Product) Asset, and I have a very basic question. My client's Active Directory domain is not discoverable by the domain name. And I don't see a field where I can enter an IP address.

    Does…

  • How to configure a single IP access in a HA & Cluster architecture (3 SPP and 3 SPS)

    Hi to all,

    I need to know if it's possible to configure single IP access in a 3 SPP (Ha & Cluster) + 3 SPS (HA & Cluster) architecture.

    Actually, users can access the Safeguard SPP by IP 10.10.20.20 (one LAN located in a remote DC) and by…

  • Managing multiple account at once

    Hi ,, 

    When er were using SPP 6.6 we were able to manage more that one account by selecting multiple account in the Discovery then click on manage button. When I upgraded the SPP to 6.8 this feature cannot be done. Even if highlight multiple accounts…

  • One Identity Safeguard for Privileged Passwords 6.10 is now live on the Support Portal!

    One Identity Safeguard for Privileged Passwords 6.10 Feature Release is now live on the Support Portal!

     

    Software and documentation are available at the following location(s):

    https://support.oneidentity.com/one-identity-safeguard-for-privileged-passwords…

  • One Identity Safeguard for Privileged Passwords 6.0.10 LTS is now live on the Support Portal!

    One Identity Safeguard for Privileged Passwords 6.0.10 LTS is now live on the Support Portal!

     

    Software and documentation are available at the following location(s):

    https://support.oneidentity.com/one-identity-safeguard-for-privileged-passwords/6.0.10…

  • Desktop client redirect to localhost after input of Bootstrap admin creds

    Hi,

    I have SPP appliance installed on ESXi 6.0. Appliance Version: 6.0.0.12276, IP adr 10.160.104.154.

     

    Desktop client version 6.0.0.12211.

    When I want to login with Bootstrap admin creds via client it directs me to login page https://10.160.104.154/RSTS…

  • Load Balancing SPP Access

    Can we configure Access to SPP (thick client or web) behind a load balancer? Ideally, we are looking at some way to allow user continuous access without user going to another IP when one of the node is down. Any recommendation what's the best approach…

  • SPP high availability

    Hi,

    My question is.
    Is it possible to create a cluster of 2 SPPs to use the high availability features?
    In the documentation are reported solutions to 3 or more appliances.
    My aim is to use a cluster of 2 SPP appliances in HA. Connected to 2 SPS already…

  • SPP SMNP GET method

    Hi,

    Can I use external agents to query basic SPP status information via SMNP?

    Preferably with the v3 or v2c method.

    Regards

  • SPP network

    Hi,

    I use a physical SPP 6.0 appliance.
    I need to use 2 network interfaces. One for management and one for service.

    But I can only configure the X0 interface. Can the X1 interface also be changed?

    Regards

  • SPP 6.7.1.14467 - Oracle change password

    Hi all,

    where i can schedule the oracle password change account?

    I need to force change at the end of request time validity, plus 5 minutes.

    Thanks

    -cmb

  • One Identity Safeguard for Privileged Passwords 6.0.8 LTS is now live on the Support Portal

    One Identity Safeguard for Privileged Passwords 6.0.8 LTS is now live on the Support Portal!

     

    Software and documentation are available at the following location(s):

    https://support.oneidentity.com/one-identity-safeguard-for-privileged-passwords/6.0.8…

  • Safeguard Decommissionig

    Hi!

    I was wondering, is there a standard procedure to decommissioning the physical device for SPS, SPP and Defender solutions?
    So, the complete secure erasing of data on the disks? Beyond restoring factory settings.

    Thanks

  • manage entitlements

    Hi All,

    I have many ldap groups and for each group there is an entitlement (2 access request policy: spp initiated & sps initiated) different target. 

    It is possible to duplicate entitlements with its access request policy?

    after duplication of that…

  • Safeguard SPP : Fail To check SSH Key.

    Dears,

    Could you help me please understand what happen when i try to check SSH key in Safeguard SPP as i always get an error message saying this :

    "SSH Server on asset Oracle Linux is configured to run the authorized key command none as account 0…

  • can't change password for New discovered accounts

    Hello,

    kindly help for below error as change password and check password tasks couldn't be done successfully

    Queuing task.
    Starting task.
    Looking up user information for ***.
    Changing password for account ***.
    Unable to log in to the asset using service…

  • Updating SPP from 2.9 to 2.11

    Hello.

    I'm having problems at one of our customers with updating SPP to 2.11 version. Everytime I get the error in the pictures.

    Is there anything I can do besides a clean install? If so, is there an option to export-import settings?

    Image ( )

    Best…

  • One Identity Safeguard for Privileged Passwords 6.0 LTS is now live on the Support Portal!

    One Identity Safeguard for Privileged Passwords 6.0 LTS is now live on the Support Portal!

    The versioning of the product has changed to align with the same versioning system used by One Identity Safeguard for Privileged Sessions. Release 6.0 LTS is the…

  • Spp esx

    Hello, 

    I am trying to deploy spp 2.11 to vmware esx 6.5u3 

    After i start the virtual machine, it stuck at diagnosing windows. 

    Any idea 

  • SPP: urls in email template

    Hi,

    please instruct how to format urls nicely in email templates in SPP (Settings > External integrations > Email > Email Templates) . Please also share what markup language is to be used and what are the formatting options.

    Thanks!

  • Next release of SPP

    Hello,

    Im just wondering when the next release of Safeguard for Privileged Passwords is expected? (2.12 I believe)

  • Web UI issues with RDP sessions

    Hello,

    We have Safeguard for Privileged Passwords, version 2.11 installed and we have two issues with the Web UI:

    -First issue:

    When a user requests a session and click on the play button to start the session it shows this message: 

    "Session launched.…