Selecting a reference user to copy its products assigned does not show all the assigned products of the user

See the WebDesigner component VI_ITShop_ProductSelection_ReferenceUser. The component shows only entitlements that have a PersonHasObject entry. This means that, for example, some types of resources are not included.

Hi Hanno,

I dont have much idea about web designer. Can you please elaborate on where should I check what? Thank you

What type (table) of group or resource is missing?

so my observation is custom application roles requests are not getting displayed then 3 products are there for which I need to pass input parameters.. these requests are also not displayed in the list. Version I am using is 8.0

Hi Hanno,

Please help me resolve this isssue

I have looked at the code for the component I mentioned. Currently the application roles are not loaded in the PersonInBaseTree collection. That's probably why those AERoles are not being displayed.

I will create a backlog item to also include AERoles in that view.

If you want to give it a try, look up the part where the WHERE clause includes:

"UID_OrgRoot in ('QER-V-Locality', 'QER-V-Department', 'QER-V-ProfitCenter')"

and change that value to

"UID_OrgRoot in ('QER-V-Locality', 'QER-V-Department', 'QER-V-ProfitCenter', 'QER-V-AERole')"

But other requestable products which I had added in MultiRequestable product, MultiRequestable/Unsubscribable products are also not there in the list. These products does not provide any entitlement to the user but in some cases it just inserts the data in Person table. So, will these products not come in the list of reference user?

But other requestable products which I had added in MultiRequestable product, MultiRequestable/Unsubscribable products are also not there in the list. These products does not provide any entitlement to the user but in some cases it just inserts the data in Person table. So, will these products not come in the list of reference user?