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Setup Safeguard 6.11 for RDP file transfer

ronald chui
over 2 years ago

Hi,

I tried searching the community about the same issue but seems that was from an pretty old version of Safeguard. I checked the RDP channel policy in SPS is enabled with "Clipboard" but the RDP session still does not allow copying files from local to target machine or vice versa. Appreciate for any help. Thanks

Setup Safeguard for RDP file transfer - Forum - Safeguard Community - One Identity Community

Ronald

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  • 0 over 2 years ago

    Hi Ronald,

    What is the OS of the client machine and target machine?

    - For example if using older client OS such as Windows 7, does it work if using Windows 10 client?

    Does copy \ paste work via RDP outside SPS correctly?

    This issue may need a little more investigation and so I would suggest opening a service request to allow for additional troubleshooting.

    Thanks!

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  • 0 over 2 years ago

    Hi Ronald,

    What is the OS of the client machine and target machine?

    - For example if using older client OS such as Windows 7, does it work if using Windows 10 client?

    Does copy \ paste work via RDP outside SPS correctly?

    This issue may need a little more investigation and so I would suggest opening a service request to allow for additional troubleshooting.

    Thanks!

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