Dear Community,
I'm currently working with a Safeguard environment running version 8 LTS. We have a scenario where a user accesses an SSH asset using their username and an SSH private key without a password.
During asset onboarding, I added the SSH private key file under the Connection tab, and the Test Connection passes successfully. However, when configuring the Access Request Policy, selecting either None or User Supplied under credential options causes the SSH key authentication to fail.
I’d like to confirm whether this specific scenario—SSH key authentication without a password—is officially supported in the current version of Safeguard, or if a Request for Enhancement (RFE) would be required.
Looking forward to your input or guidance.