• Mismatch AD versions

    Hi Experts

    Hope  you are doing well. We are using Identity Manager 8.0 and currently our Active directory version in our production environment is below –

    • Forest Functional Level (FFL) 2003
    • Domain Functional Level (DFL) 2008R2
    • OS 2008R2
    • Schema …
  • Is it a big risk if we have different schema version of AD in prod and pre-prod environment

    Hi Experts 

    We are using Identity manager version 8 and We have two AD one for Prod and another for non-prod. Both are align to same schema version that was 47

    However Recently there are some changes and non-prod AD upgraded to schema version of 87. If…

  • How do i add a custom field and map it to HR Feed?

    Hello Experts,

    So i have a need to add a field to identify employees that are considered "REMOTE".  Currently we don't have a way to identify them.  We receive a field in our HR feed that identifies them as 1=Yes, 0=No for remote user.  This…

  • Attestation Collection


    I want to turn on QER\Attestation\MailTemplateIdents\RequestApproverByCollection.

    Is there a way to use this only for Group attestation?

    I have Person Attestations I want to keep as is, so we can have email approval link.

    Not sure if version 8.1…

  • Create new custom forms


    I need to know how to customize forms to registering external employees or edit existing ones.
    Any documentation or tips will be welcoming.

    Could anyone help me?

    Thank you in advance.

  • Import csv - FileNotFoundException

    Hello mates,

    I'm trying to import a csv through "LaunchPad>CSV Connector > Data import"

    When I go to view the JobQueue the process is "FROZEN" and log gives me the next error:

    [1777292] Error connecting system (CSV Connector…

  • Service account locking on APP Server application pool


    I'm hoping someone can tell me where to look on the appserver for the automatic updates.

    We recently changed the service account password and now it is locking out once a day.

    I found in the event logs its the app pool for the application server…

  • Add field in web portal (version 8.0)

    Hello all,

    I'd need to add some fields from 'Person' table in the 'additional columns' but on the 'Pending Attestations' view in the web portal. (For instance, I'd need to add recipient's email address, among others)…

  • How to clean up IT Shop programmatically


    I ran the publish to IT Shop automatically and did not realize how many group did not have owner.

    I want to remove these from the shop. Can anyone tell me if there is a way to remove products and service items with an owner easily?

    I already changed…

  • Protect from accidental deletion


    Can anyone tell me how I can mark ADSAccount protect from accidental deletion?

    I see this is setup on containers but unable to decipher how this is setup and cannot duplicate it for ADSAccount.

    I know how to extend the schema in ADSAccount and…

  • OneIM migration issues with encryption

    Hi All,

    We are using version 8.0 of OneIM and already have a dev environment but wanted to create another dev env for a different team.

    As we are in Azure we cloned the entire VM and deployed it successfully, we followed the steps for database migration…

  • Limit access to the API


    I want to limit the access to the API by having one service account (system user) only executing one set of scripts and Another service account executing Another set of script. Neither service account should be able to execute the other set of scripts…

  • Not Able to delete Outstanding Object from AADUser because of O3EmailUser table object reference IM 8.0.2

    I have created a Process which calls method 'DeleteOutstanding'   for some selected objects of AADuser table which are having Xmarkedfordeletion=2 (Outstanding).

    These objects also have a reference in O3EmailUser table. Not sure why but system throws…

  • Full AD synchronization getting failed, while Delta sync works fine.

    Hi , 

    I do not get any error while running Delta synchronization , while getting error on running full synchronization for AD target system.

    Error details are as below -

    ErrorMessages = (2019-10-23 16:36:32.500) [2134003] Error executing synchronization…

  • Data Import only imports a few at a time


    I recently upgraded to 8.1 and now when I use Data Importer using a csv file it only imports a few at a time.

    I have to rerun the import several times and remove the items that got imported.

    I have an import file in csv format with 45 entries.

  • IT Shop Requests and Delegation for Managers that are either OOO or on leave

    Hello All,

    I have a couple of questions i was hoping to get some ideas/recommendations on.  We are using OneIM 8.0.1.  I am part of the IT Shop Administrator also a member of the Chief Approval Team.  What i am trying to solve for now is if we have a manager…

  • has anyone been able to create bulk useraccounts/Groups in OneIM?

    has anyone been able to create bulk useraccounts in OneIM?  I have been trying to get it right but keep running in to problems when i do data import.  All of your assistance is greatly appreciated.  here are my headers for the data.



  • Trigger process when user is assigned dynamic business role


    We are trying to fire a prosess when a user is inserted/assigned to a dynamic business role. I can trigger an prosess from PersonInOrg with the "insert"-event when i add the user directly to a business role, but when the user is added with a dynamic…

  • IT Shop still showing "InActive" employees.

    Hello All,

    We are having a little issue with InActive employees still showing on Web portal for managers in their direct reports.  I have the parameter set  for "QER\ITShop\AutoCloseInactivePerson"... Is there anything else that i need to do to remove those…

  • Report Editor - Table Report Header Row


    I created a table report at one time and got a header row to only print on first page.

    You can define it in the properties of the cell to only print on first page.

    I'm now trying to create a new report with a table and cannot do the same for new…

  • [810312] Only module dependent UIDs are permitted for table DialogTaggedItem Transport file error


    I am trying to import WebDesigner related change via a change Lable based transport from One Environment to another and facing mention error = ([810312] Only module dependent UIDs are permitted for table DialogTaggedItem.)

    Please guide me about ways…

  • Identity Manager overview

    Hello colleagues
    I am a newcomer to the field of IDM and I'm just beginning to study this area.
    Can you advise me on how to start learning: video or technical documentation.
    As for the video, I can not find videos with the basic concepts of Identity…

  • Active Directory Provisionning

    Hello Everyone, 

    Thanks in advance for your answers.

    I have a problem with the AD Provisionning (Target Synchronization).

    I don't know how to create a kind of CheckBox on "Create User Account" Form via Manager Application (also via Web Portal…

  • How to check the object is modified by other processes or scripts

    Dear All,

    Is there any option to check the object is used by other processes or Scripts. I am calling a script from script component to modify an object which is in parallel used by another process so i am getting below error. I wanted to save the changes…

  • Cancel IT Shop Order are not working from the Script Component

    Dear All,

    We are trying to abort or Unsubscribe IT Shop orders for a given SAP Account. Attached my code, it is working fine when i test the script directly calling from Script Debugger but it is not working when we call same script with same attributes…