Modern user experiences from day one

Benefits

• System access in minutes or hours instead of days or weeks
• Building access cards in 2 days, not weeks
• Directors save weeks annually
• Stronger security and control

The Story

Identifying a best-fit solution for securing privileged accounts

The MAX Burgers IT team reviewed several privileged access management (PAM) offerings, including Safeguard from One Identity. Mangnus Johansson, solution architect at MAX Burgers, says, “Safeguard enables session-based authentication with activities logging and excellent traceability of user behavior. It suited us best because compared to competing products, it offers a more robust architecture, better integration capabilities and a more intuitive user experience.”

Strengthening MAX Burgers’ security posture and awareness

MAX Burgers collaborated with consultants from Arctic Group to implement Safeguard. The solution integrates with the company’s identity and access management technology (IAM) as well as Active Directory and Microsoft Entra ID, where all privileged accounts reside. Once onboarding is complete, it will fortify the security of privileged accounts for IT team members and consultants involved with technology infrastructure and software development. Automations will extend some access privileges requested by users. “The users are on our side,” notes Johansson. “They immediately accepted two-factor authentication and the fact that their access privileges now have a time limit. Overall, Safeguard has greatly helped us elevate security awareness across the organization.”

The IT team finds that Safeguard is easy to manage and configure to reflect the company’s account management practices. Safeguard features such as locking identities to prevent misuse make a big difference in the company’s security posture. “We now have better control and visibility of privileged accounts, so the company operates at a higher level of security,” says Johansson.

Although MAX Burger systems are still exposed to phishing attempts and other fraudulent or criminal activities that plague so many businesses, the actual risks have diminished. “Thanks to the account control and visibility Safeguard enables, we have reduced our potential attack surface and strengthened the security of the entire technology environment,” Johansson adds.

Ensuring account security as the business continues to grow

As MAX Burgers continues to grow in terms of accounts, locations and markets, its single instance of Safeguard will continue to ensure the integrity of privileged accounts. Says Johansson, “Safeguard will scale with us in a transferable, extensible configuration. In a new market, we can simply onboard additional privileged identities just like we have done so far.”

When it’s time for MAX Burgers to reassess the effectiveness of its IAM technology, One Identity will receive significant consideration. “One Identity provides strong, highly reviewed IAM solutions that would offer useful synergies,” Johansson says. “We have already seen that Safeguard helps us address critical security concerns, and the support and technical expertise from One Identity are flawless.”