I've encountered a challenge with entitlements in SPP concerning user-to-server access mapping. With our configuration, individual domain accounts are set up to grant access to particular Windows Servers. However, when a user initiates a new request within SPP, they are presented with an array of accounts linked to each server under the "New Request" window. For clarity, while a user should only see Server01 linked to Account01, they're seeing options like Account01, Account02, etc., for the same server. A screenshot is attached for reference.
While browsing this forum, I came across a potential solution that suggests setting up distinct Access Request Policies for every server and pairing them with the appropriate account. However, this approach seems impractical given our scale of over 600 servers and 100+ accounts.
Is there an alternative method to ensure users view only the specific account designated for each server without seeing multiple options?
Thank you,
Muhammad Faraz Khan
