• Seeking Solution: SPP Entitlements and User-to-Server Access Mapping Issue

    I've encountered a challenge with entitlements in SPP concerning user-to-server access mapping. With our configuration, individual domain accounts are set up to grant access to particular Windows Servers. However, when a user initiates a new request within…

  • The client is not authorized to access the given resource

    Hello,

    I'm using SPS 7.0.3.1 and I have a problem with some recordings playing the video. I have a user who only has rights to search for specific records. But when playing some recordings, a message pops up: The client is not authorized to access the…

  • Web Application through RemoteApp

    Hello, 

    I am trying to configure a RemoteApp web application following this tutorial and I have configured everything as in the document except for that the {Target.AssetNetworkAddress} does not resolve to its corresponding value in SPP.

    It just resolves…

  • The RDP connection menu does not allow me to add another IP

    Safefuard SPS 7.0.2: The RDP connection menu does not allow me to add another IP. I can only add additional ports in the menu. It worked in previous versions. The field under the stored IP address is gray.