- Recorded Date:Mar. 16, 2023
- Event:On Demand
This Deep Dive session will outline and discuss the possible business requirements of customers regarding a deeper integration and interaction with ServiceNow.
For a customer there might be the question: Is ServiceNow the only end-user portal enabling their employees to request Web Portal items from Identity Manager, or should Identity Manager be able to create requests in ServiceNow, or both? Where should approval workflows take place? The second part of this session will show you how to implement an integration step-by-step.