• ITShop: Use single request reason for multiple items

    Hi all,

    for some Service Items, we mad the "request reason" mandatory. 

    When adding them to the cart, we get for each item a dialog to "Enter additional information about your request." So if you request 5 roles for 10 users, this dialog pops…

  • Mandatory reason on second step of approval workflow

    Hi Experts.

    We're having a little trouble finding out if there is any possibilities to activate mandatory reason of approval in an approval workflow on all steps?
    We have created request properties for a number of roles which works fine regarding mandatory…

  • How do I make the request reason mandatory in Identity Manager 7.0.1?

    I want to force customers to add a reason when they request a product in the IT shop. I have found two solutions that almost work in version 7.0.1, but fall short (creating a new Request Property and setting the min length of the OrderReason property…