• WebPortal not searching users

    WebPortal audit not searching users. Only searchable by attribute. Error: Index search - not displaying results

    Searching as usual, there are a few similars but not the one that I am looking for. Even looking for the central user account.

    If I use the…

  • About Search Field in Web Portal

    Hello,

    I have a question about search field in web portal.Our customer does not want to search from the filter icon. They want to search in the search field above. When we search from this field, it searches by a specific column (for example, ident_org…

  • Error message while searching for a user in the front end portal

    Hi Team,

    I am trying to open the PROD front end IT shop portal and try to search for the user and see what roles user is having and run the violation for the roles.

    When I start searching of the user in the front end, it keeps on loading and loading and…

  • Web Server (Load Balancer) to App Server (Search Function) ver 8.1.1

    Hello,

    We have multiple environment, Dev and Prod.

    The current scenario in Dev is without any load balancer on web server and App server, but still we have a proxy server to connect the OAuth for AAD autentication. We have edited the web server config…

  • IT Shop Search version 8.1.1

    Hi,

    I have two web servers, configured with  with LB configuration.
    I configured both the web servers with APP Server.
     
    When I try to do search and below is the error message.
    The same error message (Regardiung Entitlements) was a bug in earlier version…
  • Grid Band Search Function

    Hello,

    We are working with a Grid Band search function, setting the "IsSearchActive" extended property to true, and can only get results back that start with the search string entered.  We also want to get results that "include" the search string…

  • ITShop Search Error: System.AggregateException: The operation has timed out (Version 8.0.1)

    Hey Folks,

     

    So after installing the application server and ITShop portal, I am having an issue with the search feature. Whenever I attempt to search for any item in either the top bar or within a new request I get the following:

    When I interrogate the…