• HTMLEncoding mail template

    Hello! 

    1IM 8.1

    I am try send mail with russian text. 

    In paremeters of process set HtmlEncoding=UTF-8, but I get mails in Windows-1251 encoding. 

    If mail with only EN text - I get mails in UTF8. 

    Why? 

  • Sending Character Entities in Web Service Request

    Hello,

    We have a Remedy web service configured in OIM 7.0.2 to create Remedy work orders from OIM. We have generated the custom script to call the web service method using the OIM web service wizard. One of the fields we need to send is a description …