• Is it possible to add additional product into shopping cart as 1st approver

    Hello all,

    we got a requirement to enable the first approver of the "Request Access" workflow to not only accept or deny requested products (which works) but also to be able to add additional products in an created shopping cart.

    Maybe somebody…

  • Calculate number of approvers for custom decision step

    Hello! 

    OneIM 8.1 

    IT Shop.

    I created custom decision step in custom workflow with custom approval procedure.

    Approval procedure can return some approvers. 

    I need that all approvers from the custom approval procedure will make decision.

    How can I calculate…

  • Recommendations please...

    Hi everyone,

    Looking for good tutorials / documentation on provisioning / approvals. Training is on the horizon, but I need something to get me through the short term.

    Thanks!

    Matt

  • Approval procedure for delegations

    (Ver 7.1.2)

    Hello again experts,

     

    Let me explain what we want to do and how have we tried to do so.

    So our aim is to create an approval workflow for delegations in which the person you are delegating to has to approve it (“accept” that delegation). Sounds…

  • IT-SHOP requested item is not processing.Still lying as "Request Status =Request" under Request details.

    we have request for an items in IT-SHOP.It has been pending for 4 days.The next level of approver  is Manger.In Manager tool under IT-SHOP ,i checked the pending  request and i could see this user .i checked the approval History,request details 'Request…

  • where can i see the pending approval for any requested IT-SHOP Items.

    where can i  see the pending approval for any requested IT-SHOP Items .Can i see this Manager tool or any other tool available to see where the current process is pending with..One user told us they have requested foe an item and cant get the AD group…