• IT-SHOP requested item is not processing.Still lying as "Request Status =Request" under Request details.

    we have request for an items in IT-SHOP.It has been pending for 4 days.The next level of approver  is Manger.In Manager tool under IT-SHOP ,i checked the pending  request and i could see this user .i checked the approval History,request details 'Request…

  • Avoid abort a request when employee is no longer in the itshop

    Hello community,

     

    I know that when an employee is no longer a member of the IT Shop, all his requests are aborted (Orderstate = Aborted).

    The status "Aborted" is not understandable by the end user, so we implement a process that unsubscribe all the requests…