• Web portal - Unsubscribing on behalf of others

    Hello

    We have adjusted the filter VI_ITShop_Filter_PersonOrderFor in the Administration portal, to be able to request on behalf of others, but how can we modify the behaviour to also be able to unsubcribe (and renew) on behalf of others? This will be…

  • Issue with unsubscribe request in IT Shop

    Hi everyone,

    we are having troubles with the unsubscribe request for an item assigned to an user that is not a subordinate.

    We are using One Identity version 8.2, the user we are using to do the request from Web portal has the employee administrator application…

  • Unsubscribe multiple subscriptions for multiple users and products

    I am trying to unsubscribe several subscriptions for multiple users and products. When i use method unsubscribe in the object browser, I can only do this one by one. When selecting more than one order, I get the error message "Request procedures: Write…

  • How to create a self approved request for an entilment alredy owned by an emplyee so they can request a cancellation for these entitlment?

    Hi everyone,

    I'm using One Identity Manager 8.1.3 

    Does anyone know if it is possible to turn an entitlement owned by an employee as a requested on ITSHOP one?
    For example, I have a lot of SAP Users with directly assigned SAP Roles and I want emplyees…

  • Avoid abort a request when employee is no longer in the itshop

    Hello community,

     

    I know that when an employee is no longer a member of the IT Shop, all his requests are aborted (Orderstate = Aborted).

    The status "Aborted" is not understandable by the end user, so we implement a process that unsubscribe all the requests…

  • Automatically unsubscribe IT-Shop order on given date

    Hi,

    I'm trying to have assigned requests automatically unsubscribed on a given date.

    Users can specify ValidFrom/ValidUntil dates in the web portal, and we were rather surprised that the requests get aborted when the ValidUntil date is reached. I…

  • How are managed target system not directly provisioned when user is temporary disabled e permanently disabled?

    Hi all again,

    In my system I don't have direct provisioning for all target system. So I'd like to intercept the trigger that disabled all account connected to a Person when is temporary disabled and send unsubscribe for all products I have. There isn…