• can't change password for New discovered accounts

    Hello,

    kindly help for below error as change password and check password tasks couldn't be done successfully

    Queuing task.
    Starting task.
    Looking up user information for ***.
    Changing password for account ***.
    Unable to log in to the asset using service…

  • Updating SPP from 2.9 to 2.11

    Hello.

    I'm having problems at one of our customers with updating SPP to 2.11 version. Everytime I get the error in the pictures.

    Is there anything I can do besides a clean install? If so, is there an option to export-import settings?

    Image ( )

    Best…

  • One Identity Safeguard for Privileged Passwords 6.0 LTS is now live on the Support Portal!

    One Identity Safeguard for Privileged Passwords 6.0 LTS is now live on the Support Portal!

    The versioning of the product has changed to align with the same versioning system used by One Identity Safeguard for Privileged Sessions. Release 6.0 LTS is the…

  • Spp esx

    Hello, 

    I am trying to deploy spp 2.11 to vmware esx 6.5u3 

    After i start the virtual machine, it stuck at diagnosing windows. 

    Any idea 

  • SPP: urls in email template

    Hi,

    please instruct how to format urls nicely in email templates in SPP (Settings > External integrations > Email > Email Templates) . Please also share what markup language is to be used and what are the formatting options.

    Thanks!

  • Web UI issues with RDP sessions

    Hello,

    We have Safeguard for Privileged Passwords, version 2.11 installed and we have two issues with the Web UI:

    -First issue:

    When a user requests a session and click on the play button to start the session it shows this message: 

    "Session launched.…

  • One Identity Safeguard for Privileged Passwords 2.10 is now live on the Support Portal!

    One Identity Safeguard for Privileged Passwords 2.10 is now live on the Support Portal!

    Software and documentation are available at the following location(s):

    https://support.oneidentity.com/one-identity-safeguard-for-privileged-passwords/2.10/download…

  • One Identity Safeguard 2.9 is now live on the Support Portal!

    One Identity Safeguard 2.9 is now live on the Support Portal!

    Software and documentation are available at the following location(s):

    https://support.oneidentity.com/one-identity-safeguard/2.9/download-new-releases

    https://support.oneidentity.com/one-identity…

  • One Identity Safeguard 2.7 is now live on the Support Portal!

    One Identity Safeguard 2.7 is now live on the Support Portal!

    Software and documentation are available at the following location(s):

    https://support.oneidentity.com/one-identity-safeguard/2.7/download-new-releases

    https://support.oneidentity.com/one-identity…