Hello Experts,

We have a need to expand the character limit on the "Reason" Field to accomodate additional notes for the users to put in the requests.  Where can i find this?  i tried looking in to Web Designer but was not able to find it...…

Hi,

I want to customize the request visibility in ITshop. Right now, there is Compliance tab in which only the Rule name and the risk index is visible if any request is violating any compliance rule. Now, I want the "Description" field available for the…

Hi,

I want to create a custom execution step for the resource once the request is approved. I need to pass the parameters(request properties) in my request and need to use those parameters in actual execution on the target system. Can someone please…

Hello Guys,

 I have the following error “System.NullReferenceException:Object…” that will randomly display upon requesting a “custom form” Service Account from IT Shop using Chrome. It’s important to note this only occurs in Chrome and not in IE. I have…

Hi community,

I have a question/issue regarding 'request on behalf of' rule/visibility condition for specific UID_Org (or personinorg). If the requester is also the approver of the system entitlements, they should also be able to request on behalf of…